67'758 Avis clients vérifiés |
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Great colour, messy to use, waxy finishI absolutely love the colour but it was quite messy to use and I've washed my hair twice (three if you include the first time after dying) and it's waxy at the roots and flat. Disappointed as like I say, love the colour. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFiona - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not happyI received my color kit today am not very happy my hair is more brown than the red i wanted,I am not really a brown color i like the reds 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color experts to resolve your concern per our satisfaction guarantee. Please let us know if there is anything else we can do to help! |
Dried my hair outColor was nice, but my hair was fried 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandra- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
not my colorturned my hair a dark plum/purple color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSabrina- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
NopeIt took out some of the red that the 1st dye I purchased from here caused but now it's quite a few shades LIGHTER than I selected. Your conditioner is horrible. My hair was dry and frizzy after the 1st color and worse now(even though I left it on for 10 whole mins). I would rather pay a stylist x5 than this and be happy. Ugh wish I could get a refund and forget I even tried this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrandy- Thank you for your feedback! Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern per our satisfaction guarantee. Please let us know if there is anything else we can do to help! |
Beautiful haircolorI just love the hair color that e salon made for me.i could never find the color I wanted with other products.they keep adjusting my color till they finally got the color that I like.and your hair is shiny and vibrant.thank you e salon for everything you've done for my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great hair dyeBrilliant for covering greys. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My colorThe color was great. Love the instructions, etc. Better than going to the drugstore and trying to guess what to get! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It's beautiful.I love this color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Product reviewI like your product. Easy to use and no odor. Hair is soft and really manageable. Can’t wait for next shipment. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |