67'758 Avis clients vérifiés |
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Love color-Not enough shampoo!Thought my color was too dark but when I took it to my beautician friend she told me the shampoo was not enough for my mop of hair and the color didn’t wash off my hair and scalp! She washed my hair and scalp twice with a quality shampoo and my color looks amazing! The shampoo and conditioner needs to be doubled and the stain removal wipes need to be tripled. I could not use the stain removal cream because it has coconut which I am allergic to but the stain removal wipes are awesome! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Moving in the right directionLess red was much better. We are getting closer to the right hue for me. I need a couple of more washes before I can you a full review. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good, but not great.I found it really easy and convenient to do at home, but the color did not seem to last as long, could be my water. Can not bet the price. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color greatThe color is great! I thing I need to leave it on the roots a little longer though. It did not cover grey/silver completely! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy applicationVery easy application. Loved the end result. However, I think the timing was off. A week later the color began to fade at the ends even with the use of the color tint rinse... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorVery happy with the color, it did cover my greys. just did it last night and hoping it will last for awhile. I found the product runny and was not happ.y with the brush quality but all in all pretty happy so far 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Horrible colorI’m really upset that I tried this product and now I’m left trying to figure out how to fix my hair. The color was listed as medium blonde with a neutralizer yet it turned out a brassy orangey strawberry blonde that just does not work at all with my skin tone. It was also really hard to wash out and my hair felt super greasy and stringy the next day, and now 2 days later it is crazy dry. I have no idea what I’m going to do. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJamie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wrong color.. didn't cover grays...I am cancelling the program because the color was totally wrong. I sent a photo of my hair and described the color I had in mu hair before. I asked a color a little bit lighter... and I received a light brown toned to brown.. my colors are ash. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarion- Thank you for your feedback! It appears we reached out to inform you that color chemically cannot lift or lighten other hair color, and we lightened your original selection of Darkest Brown to Dark Brown per your request. We are sorry to hear that your desired result was not achieved, and we will be reaching out to discuss your color needs further. We appreciate you reaching out! |
The color was great for only 3 days.I colored my hair Sunday March 10. The color was great for Sunday, Monday, and Tuesday but on Wednesday I shampooed it with a sulfate and phosphate free shampoo and the color is almost back to previous color on the ends. I have a small amount of color on the top roots area. Very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn- We are sorry to hear that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
I initially loved my new product. However, my roots have fadedAlready seeing strands of grey showing through. My roots are not holding up either. You adjusted my color but I can't move my next delivery before April 1st. I can't wait that long. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our color, we may have a simple solution for you. We have reached out to you via email to discuss your next shipment a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |