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Color Set
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67'758 Verifizierte Kundenbewertungen |
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Love colorWas not sure at first but once done and dried I and my hubby loved it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color lastsThe color covered all the grey and stayed true for over a month. Other than being a shade darker than I expected, I was happy with it. The only problem I had was it made my hair feel "plastic", like baby doll hair. I had done the color myself at home so that probably affected how it turned out. The kit included everything needed and was easy to understand and use. Overall this is a good product but for now I'm going back to a professional for the color adjustment. I will use this again for root touch up but not overall color since there's no way to tell how it will interact with previous color products. I would definitely recommend this to anyone just starting to color their own hair. It's lasts longer than drug store boxed mixes, you get good directions and everything you need and there's no guesswork about the amounts of color/developer to mix. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Live the conceptWaiting on the adjusting advice but it was really close to what I want. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Made my hair brittleThis product is not for me. I would like to cancel my subscription 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol- Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We appreciate you taking the time to reach out! |
The color just doesn’t look right on me at all!I don’t think there is anything they did wrong I just truly hate the color!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCristin- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not what I requested!I had to adjust my color and never got what I asked for!!! I'm having to go to a professional colorist to fix my hair!!! I cancelled my order and won't ever use esalon again!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarisa- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations and we are always happy to adjust based on your feedback. We'd love to work with you to find a resolution and have your hair looking its very best! Please feel free to reach out to [email protected] if would like any assistance. |
GraysThe color I got didn't cover my grays like I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
If I could give 0 stars, I would.Horrible color with over-packaging. This is NOT a good alternative to a salon hair color experience. I just hope my salon will be able to bail me out of this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCeleste- Thank you for your feedback. We apologize for the disappointing experience you had with our color kit. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
WAY TOO MUCH COPPERMy hair is red - way too much copper - how can I neutralize this immediately. At least tone down the copper. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTami- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that our Dark Blonde Pearl Copper is too copper for your preference and that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Very badI didn't like the harsh chemicals in the products, it caused me allergy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYascara- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |