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Color Set
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67'758 Avis clients vérifiés |
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Don’t like this colorLeft my hair very oily 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. |
Color no deseadoEl producto no cubrió en totalidad las canas y no era el color deseado, de acuerdo al análisis hecho con los datos q yo aporté y las fotografía de mi cabello que adjunté 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSeidy - Lamentamos saber que no quedo satisfecha con los resultados de tu aplicación de color. Nuestra Garantía de Felicidad de Color de eSalon es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Por favor, no pierda de vista nuestro correo electrónico para sus próximos pasos! Realmente apreciamos sus comentarios. |
Repeated wrong colorI am unable to get the resulting color I am looking for - I asked for Golden Blonde and have shared that I have red in my hair naturally - which is important when attempting to achieve golden blonde according to every salon that has serviced my hair. Usually a colorist will only get this wrong one time before updating to correct to achieve the outcome. This has been at least four times and the color has not been adjusted despite my feedback. It is a shame, the color could not be corrected because I really like how my hair feels once I've used the included shampoo and conditioner. I'm sure my review would have been five stars if the color was corrected. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBolton- Thank you for your feedback! We are sorry to hear that we weren't able to get your color just right. It looks like we have reformulated/adjusted a few times per your request, however no photos have been provided. Clients typically have much better results when current photos for reference are provided so that our colorists can review your profile for accuracy and accurately advise you. We are happy to work with you to adjust to better suit your needs if we are able to. We recommend submitting a current photo in natural lighting and calling to consult with a colorist if you'd like to discuss options. Thanks for reaching out! |
Hair color was wrong!I feel I should be reimbursed for my hair turning purple. I ordered medium brown and my roots and part of my hair turned purple. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori- We’re so sorry to hear that you were disappointed by the results of your color application. You ordered our Dark Brown Intense Pearl, which is a purple-toned shade. If your roots turned purple, it would have to be because your 2nd bottle (for the previously dyed parts of your hair) was applied to the roots, as this formulation was pure tone violet, while the color intended for your roots had Dark Brown base in it. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
LoveLove the color... Didn't feel as harsh on my hair as drugstore brands. Colored my grays but within a week they were already starting to show. Hoping they are able to tweak it a little for longer gray coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Me gusto todo lo que me mandaron y se los agradezcoGracias por todo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best Hair Color I've ever used!The color they customized for my hair is absolutely perfect and I love it! I can't wait to use the highlighter :) This will be the only place I buy my hair color for now on. Thank you, eSalon!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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**********Great!!!The BEST haircolor i have ever used. My hair looks and feels wonderful! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Worth a try!All in all experience was great~ from packaging, delivery, and the product. I have a very sensitive scalp but I didn't notice any residual itchiness on my scalp which what I normally experienced when I do it at the salon. As far as the color, I'm not satisfied with the first color of my choice so I'm reordering a different one and see if this is the one that I will really end up staying with. That's another great tool this website has, they give you a chance to change whatever it is you dislike with their product/color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the custom colorI thought I knew why I wanted in my hair color until I tried what my colorist suggested might look better. Amazing! I couldn't be happier. The cost is a bit more than I can easily afford, but, with these results, I will put aside enough money to purchase from eSalon. I am trying the highlight kit today. The instructional video was simple and easy to understand. I expect the same great results I get with the overall color. Thank you for simplifying and beautifying my life. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |