67'758 Avis clients vérifiés |
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ColorToo much red tones. I want blonde tones . If I restart my color pkg again. Red tones can not have. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGlenda- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. We will be reaching out shortly to discuss your color needs. |
BummedI was looking forward to the color change and am bummed out about my results. My hair is the same color as it was before I colored it. may be partly my fault cause the color selecting was kind of confusing.. open to trying it out one more time.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we will be reaching out shortly to get this resolved for you. We appreciate you reaching out! |
Not The Color I ExpectedWas supposed to get lightest blonde for highlighting and covering some gray but it ended up turning out very red strawberry blonde. I did everything exactly by the book and watched the video, so it wasn't because I didn't leave it on long enough or missed a important step or anything. I was able to tone down the red with purple shampoo, but in the end my hair is somewhat damaged and isn't near as blonde as I wanted. I even uploaded a picture of myself showing what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy- We appreciate your feedback. We can confirm that you purchased our Light Blonde hair color, which cannot provide the same results as highlights (which are achieved using bleach). Upon reviewing your profile, we see that one of our Color Experts has already reached out to discuss your color needs further and we are awaiting your reply. Please let us know if there is anything else we can do to help! |
Bad color on me!I usually prefer a copper reddish color amd i want a tiny bit darker. What i got was not even close. I look like a cherry top not a ginger! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWe appreciate your feedback. We are sorry to hear that your color turned out differently than you expected! Upon reviewing your profile, we see that you have already worked with one of our color and care experts to discuss your account per previous requests received. We are happy to adjust your color to better suit your needs if you are interested. Please reach out to [email protected] if you need any further assistance! |
No lo recomiendo.No conseguí el color deseado asi como tampoco una buena cobertura de canas, el color se deslavo demasiado rapido, en el 4 lavado ya se podían observar mis canas nuevamente =(... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsImelda - Lamentamos que tu color de cabello haya resultado diferente al que esperabas. . Nuestra Garantía de Felicidad de Color de eSalon es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Por favor, no pierda de vista nuestro correo electrónico para sus próximos pasos! Realmente apreciamos sus comentarios. |
My Color SetI have been coloring my hair for years. Started out having it done at a salon (way too expensive and not happy with it), then started using store-bought box hair color and used those for years (jumping around from color to color, never knowing what the right hair color for me was). But since I've been coloring my hair with my Custom Color Set from eSalon, I have NEVER gotten so many compliments on the color of my hair. I sound like a commercial, but it is the absolute truth. In dim lighting or bright lighting, people have complimented on the color. I would assume, not only is it a great color, but it's a great color for me and my skin tone and eye color, etc. It's Light Brown (Golden Pearl). It's so natural looking. I did use the lightening kit to highlight my hair and, at the time, was a little disappointed that the highlight wasn't brighter. I'm used to putting in these brighter blonde highlights for the summer. But in the end, to my surprise, the color of the highlight ended up being perfect. It gave me just enough brightness without it looking fake. I am so very very very pleased with eSalon! I really am. And I LOVE how I can change the delivery date (so easily). My hair does not grow that fast so it is really nice to be able to skip a delivery or push the delivery date out further. Thank you so much for what you do and how you do it. Love Love Love. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Color is lastingGreat color,leaves hair soft, I like it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My colorI am trying to go lighter and I really liked the last color. It covers my grey 100%. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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SoniaExcellent product. Easy to apply. Great results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best cover !Beautiful colour, more importantly is the same all over my hair, no patches! Shampoo makes my hair so soft and shiny ! Thank you xxx 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |