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Color Set
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67'709 Avis clients vérifiés |
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Trier selon : |
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Farbe hat nicht gehaltenSehr enttäuschend. Die Farbe ist beim 2. mal färben nun einfach rausgefallen. Ebenso war es nach dem Färben auffällig hell und rötlich. Dies hatte nichts mit meiner Wunschfarbe zutun. Es lag definitv nicht am falscher Anwendung. Einwirkzeit ebenso nicht zu kurz. Gestern habe ich mit Hersteller Poly gefärt und das hat perfekt gehalten. . Ich habe das Abo storniert. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIsabelle B.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Pretty box and good qualityThe box contains everything you need but I don't like the colour and the choice is limited Prices are expensive especially the bleach I would like to try but I don't know which volume it is- highlight kit To be fair they have sent me a free colour and I'm trying their toner too which o purchased 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Claudia! We'll be happy to discuss your color options. Please email your colorist at [email protected]. |
Turned out to a different colourI was impressed with the packaging, shipment, customer service and quality of the product however the colour that I wanted happened to be so absolutely different to how it actually turned out. I am utterly shocked as it was so dark and can’t even see any red tone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Rose! We are so sorry to hear your color was too dark. Please check your emails, we got back to you to help you further. |
FadedMy grey is just too hard to hold color. Color faded to an brassy golden tone in a couple of days 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShana - We are so sorry to hear that! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love this!This is so easy to apply and I love the color! I would recommend the kit with the brush to color any out growth. 8 sur 9 personnes ont trouvé cet avis utile. Et vous ? |
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Thank you for your support, services and products!I just colored my hair last night and my hair is alive again! Thank you Nicole and everyone in the E-Salon team. You are absolutely amazing! Very happy with my results and my grays are gone!!!! Just once and puff! I will be ordering more for sure!!!! 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Custom Color SetMy custom color is dark golden brown. It’s the perfect color for me. Thank you esalon, my hair looks so healthy and shiny. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Tolle FarbeIch sehr zufrieden mit den Farb Ergebnis. Man fühlt sich in guten Händen. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Did not like colourI wanted auburn ginger hair, but i ended up with quite a vibrant red. Also, I have very long hair, and there was not enough dye to cover my whole head so I had a large portion of hair undyed. My fear is I will need to keep purchasing and adjusting my colour to get to the actual colour I want, which can be very time consuming and costly in the long run. I wonder if going to an actual salon may actually be the best option when colouring or changing the colour of your hair. Although I do like the care put into the website and the support you get, aswell as detailed video tutorials. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Katie! We are sorry to hear your color didn't meet your expectations. Please check your emails, we got back to you to help you further. |
Not what I asked for so much darkerThe color is so dark!!!! It’s almost black. My hair was a golden medium brown. My natural hair growing in was lighter than current color. I asked for my color to be lightened. I was told couldn’t be done. What I didn’t expect was for color to be soooo dark compared ro my dyed color; and worst it’s darker than my natural brown hair. My hair looks black. Very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Nallely, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |