67'758 Avis clients vérifiés |
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Loved it!This was myself first experience with esalon colors and I am very happy with it. I've asked for a few tweaks in color for my next order and added extras into my auto ship order, can't wait to get it and try it. Hands down aside from the color, the convenience of having my custom color land at my doorstep with my name on it tops why I love esalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gentle on the hairAnd the color is amazing 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful, vibrant, multi-dimensional hair indeed!They have given me bright, shiny, intense red hair color that lasts and lasts! I get soooo many compliments and I never hesitate to drop the name eSalon! 100% worth every penny (even though it doesn't take many pennies to shop here lol). 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color and shine.I get lots of compliments on my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fantastic!The color was exactly what I wanted and blended beautifully with my natural hair color. Could not have asked for more- I am vey very happy with the results! You just added a lifelong customer to your ranks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Came out a Reddish brown instead of purple brownEven in sunlight, purple wasn’t seen. Turned more of a red brown than the darker purple brown. The solution strength surprisingly dried out my hair which was all natural and healthy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Tintfreshens up cpallor and shine, just as described@ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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rip off and they up the price impossible to cancelthis is crazy but you cannot cancel - not to mention that it is not made clear that you are signing up to receive more products anywhere from 2 to max of 12 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria- Thanks for reaching out! Our Autoship plan is fully adjustable through your account when active. Upon reviewing your profile, we see that you have already adjusted your Autoship plan to suit your needs. Please reach out to [email protected] if there is anything else we can do to help! |
My hair is screwed!!My hair is destroyed. The color you sent me was not at all what was in the picture I agreed to. It is way too dark!! I will NEVER use this service again, and highly suggest no one else does either!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCrystal- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t change muchI’m kind of disappointed because I bought this dye going off of the image of how it said my hair color would turn out, and it barely changed at all. The only difference is that there’s a little more of a red color through it and only in the light, but it’s a very slight difference. I followed the directions carefully and did everything I was supposed to. No one can even tell that I dyed my hair, and that was a lot of hassle to go through for relatively no change to my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshley- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |