67'758 Avis clients vérifiés |
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gray coverageAfter following instructions I was disappointed to find some grey hair was still there. I would like to cancel my membership. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsConstance- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meThis is not easy if you have long hair. The hole in the color bottle was too small. The odor is really over powering. If you are scent sensitive like me stay away from this product. Color was nice but not strong enough for the gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMalena- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us. We will be reaching out to you shortly! |
Didn't workColor did not cover my grays 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSuzanna- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TOO dark and no response to my complaintMy hair color was almost black (I have been light auburn for 20 years). I look like a ghost. I sent in a complaint 2 weeks ago and have not heard one word. Terrible customer service. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHarriet- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
The color is still too dark. I can’t stand it!I can’t stand the color. The only positive thing is that the color leaves my hair very smooth and shiny. You get ⭐️⭐️⭐️for that! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngie- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Custom color at your doorI like having my custom color delivered right to my door. The color seems to fade to a brassy color, something I always have trouble with. Not ready to go grey yet though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy- Thank you for reaching out to us here at eSalon! We are always happy to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you soon! |
Not what I wantedI was looking for a bright color. This is VERY dark and barely red at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Love My Color!!!I am very happy with the results. My hair looks natural, soft and shinny! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorPretty color & 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorI love the color you sent last time. Exactly what I wanted. Thanks for making the change. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |