67'758 Avis clients vérifiés |
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Has anyone really tried this?I wonder if the person who wrote the instructions has actually gone through these steps. The product is more fluid than other hair color products, requiring me to cover every inch of my bathroom to prevent drops of color flying everywhere- walls, the toilet tank, window sill, etc. The packages are impossible to open without a scissors, particularly the small packets Then try it with wet hands. And have you ever tried to put water from the shower into that small bottle? Can't use the sink, because it is covered up to protect the counter and walls from the dye! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebra- Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. Please feel free to reach out to [email protected] if you need any application tips or tricks. Our team is always happy to help. We hope to continue helping you find hair perfection! |
Orange hairhair came out orange!!! Bad results 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarolyn- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedCame out darker then wanted. Instead of come a shade or two closer to my natural color it was darker then original color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDavid - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
dark ASH (ASH) blondeSupposed 2 b dark ASH blonde, came out dark strawberry blonde-where's the ash??? customer service said they would help, still waiting. If I wanted red in my hair color I would have bought it OTC. Great coloring, WRONG COLOR. The auto ship is a great idea. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWendy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectionI love how the color comes out and my hair doesn’t feel too dry or too oily. One word: Perfection 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Lighter colorI wanted a little lighter color and it is perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productDoesn't damage your hair, great on white hair, leaves the hair very shiny and healthy looking. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best decision!I bought my first kit about 3 years ago do to my back issues I was not able to go to the salon and sit for a long period of time. This option let me do things at my own pace and take breaks in between. I started going back to the salon a year ago, biggest mistake of my life! I don't understand why but esalons products made my hair so much healthier and soft so here I am again back to buy my own products and do it myself. Best coverage for my grey hair and the shine 🙌😍 I'm sold 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Looking for this color forever!Love this color! Love the volume and shine. The color lasts. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great products!!!I'm very very happy with the color and adjustments that have been prepared just for me and my specific preference. The initial color for me was spot on, it did darken a bit after a couple more colorings. I chose an auburn color and as everyone knows reds are hard to maintain. I reached out to the support team and they corrected my formula in less than 24 hours, GREAT CUSTOMER SERVICE!! I couldn't be happier, thank you Esalon for caring so much about your customers😊My hair feels and looks awesome!! No more long days and empty wallets from goin to the hair salon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |