67'758 Avis clients vérifiés |
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Love the colorI love the color and the coverage it provided! Very satisfied!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Ich habe nur einmal bestellt. Jetzt wird ein Dauerauftrag abgebucht .Für mich war das eine einmalige Erstbestellung, ich wollte keinen Dauerauftrag!!! Ich habe auch heute die Farbe erst getestet. Die Farbe ist knallrot, vor allem am Ansatz. Ich fühle mich betrogen und möchte auch keine Farbe der Firma E-Salon mehr erhalten, wenn die mit sochen Mitteln arbeiten. Ich scheue mich auch nicht meinen Anwalt einzuschalten. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElke - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über ein eSalon-Werbeangebot aufgeben möchten, werden Ihnen während des Bezahlvorgangs auch Informationen zu unserem wiederkehrenden Service angezeigt. Sie können auch einzelne Versandoptionen auswählen, wenn Sie möchten. Der Vorteil unseres Haarfarbplans ist, dass Sie 20% Rabatt auf jede Bestellung erhalten. Wir haben uns per E-Mail an Sie gewandt, um diese Angelegenheit weiter zu erörtern und herauszufinden, wie wir Abhilfe schaffen können. Behalten Sie Ihren Posteingang im Auge, um weitere Informationen zu erhalten. |
Wrong Color after applicationOn my photos I posted the picture of how my hair color came up. The roots are blonde and the rest of the hair is brown. I have no idea what happened but I am very upset, I can’t go outside with this color. Can someone contact me ASAP. There is no other way to contact you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsThais - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover all my grayThe first time I dyed my hair with this product it was great but this time it didn't cover all my gray hair and I'm not happy and will not be ordering again. Wasted money 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShannon - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Awful first time experienceI specifically gave instructions stating what i wanted and sent photo. Received a color that had nothing to do with what i wanted !! I look like morticia from the adams family ! Cant afford to get it corrected at hair stylist so i have to let esalon correct their awful mistake. Oh if only i had money i would definitely go to a professional !! I have never received a color expert resolution as per Johnny V. Response . Esalon was unwilling to do anything to help correct their mistake except to give me a credit for my first order. wow $17.00 dollars to correct a $400 mistake. As i stated before if i could afford to go to a professional i would but i cannot therefore i have no choice but to allow esalon to correct this awful color !!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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FINALLY!This hair color is amazing! After speaking with the colorist, and explaining my situation, the perfect color for me was created. Application was amazingly simple, and the results are fantastic! My hair looks so natural and the texture is beautiful! I highly recommend eSalon to all my friends! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wow! It was the perfect colorIt was exactly the color i picked, and my best friend who has NEVER colored anyone's hair did it for me. Easy and perfect! i will continue to use your products, i love the weekly repair conditioner as well! It worked miracles on my spit ends and made my hair soft and manageable! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Salon Quality and sooo easyLove the color my stylist mixes for me.. and I recently tried the highlights and have gotten so many compliments. Even my hairstylist was impressed. 💖 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The perfect shade of redI’d been searching for the exact perfect shade of red for nearly a year. Every time I went to the salon my stylist was just never able to quite nail it. But with one picture and one note from me inarticulately elucidating what I was looking for, my eSalon stylist NAILED it and now I have the hair I’ve always wanted. I loooooove the packaging and everything too. Made me really cared for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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gorgeous.I was confused and skeptical that I had to use two different mixtures for my roots vs. my ends, but I followed the instructions exactly as it said and the results turned out amazing! My hair is now a nice, natural looking shade of reddish-brown that I thought would look terrible on me but I am SO pleased with the outcome. It really does look like I went to get it done at a salon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |