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Color Set
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67'758 Avis clients vérifiés |
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PerfectLove my color!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect matchThe colorist was great! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorI like your hair coloring product because it lasts like 10 times longer than other products. I would like to add a little more auburn to my color set 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorLike your choice of color for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!We are getting closer and closer to the color I am shooting for! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First timer!It was so easy I question myself why I waited so long to do it myself 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Excelente me siento que al fin encontre el tinte exacto para miSe suponía que hoy recibiría mi segunda orden hoy 8 de Octubre, pero no me llegó. Por favor envíenme el pedido lo más pronto posible. Gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Better communication could make this betterThe packaging is great and the kit comes with everything you could need (including multiple pairs of gloves). The directions are tailored to you and come with a sticker so they can be stuck right to the bathroom mirror. The color itself was awesome when I first applied it and I took photos over the course of 4 weeks to compare to the initial color. The overall color has stayed with exception of the copper which faded very quickly. This was disappointing, especially since I don’t wash my hair every day and use color safe shampoo and heat protectant when using heat styling. This would be a 4-star review, but the part of the experience I found the most frustrating was my experience with the colorist. It was my understanding that you message them what you like and don’t like and they alter your color to try to get it where you want it. We messaged back and forth and the formula hadn’t changed and nothing was resolved. After the last message I never received a response but saw she added a rinse. I shouldn’t feel like I’m putting her out by asking her to help me get the color I want to last longer than a week. This has been my biggest issue with esalon. I’m afraid to give this one more chance. I’m on the fence because I feel like this could really work if I had someone willing to communicate and work with me rather than dismiss my color needs. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedI was disappointed initially when I saw the color card. It did not represent at all what I wanted. I was totally disappointed when I dried my hair and saw the gray around my face was still there...no color at all...and I had followed the instructions explicitly! I decided to try ESalon because of the gray. Wow...what a waste of money. I also could not get over how strong smelling it was! My face turned red, and my husband in the next room said his eyes were sore and teary. Maybe this product works for some people, but it is not for me. Thankfully I did a one-time shipment and dont have to fool around with cancelling an autoship. Over $32 spent for nothing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No funciono.Este producto no ha tapado ninguna de mis canas y me ha dejado mi pelo rojiso (color que no me guasta para nada) Estoy muy desconforme. No puse una sola estrella porque creo que la atencion es muy buena, pero el producto no funciono para nada en mi cabello y me arruino mi color. Estoy muy triste por eso. Tengo pruebas de como era, como me lo hice y como me quedo, por su gustan ver el mal resultado. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEvangelina - Te pedimos una disculpa por tu experiencia con la aplicación de tu color. Nuestra garantía de satisfacción con tu color es algo que tomamos seriamente. Te enviaremos un correo electrónico para ayudarte con esta situación. Gracias por tus comentarios. |