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Color Set
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67'758 Avis clients vérifiés |
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Satisfied with colorI am happy with the color but I cannot get all my grays to cover. Very frustrating to say the least 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Finally my desired colorWas trying for years to get my natural color; I finally found it here, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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i likeI wish it was a darker purple in stead of a fusia pink 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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waste of timeAfter a long phone conversation with my colorist I am so disappointed with my color. I even sent a picture and they still managed to get it wrong. My color is way too dark and I do not think I could have been any clearer. Now all the money I spent on highlights is gone because of the color. So disappointed!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebbie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Don’t like the colorIt doesn’t cover the whites well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPriscilla - We are sorry to hear that you were disappointed by the coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Kupferfarben statt GoldblondIch bin mit der Farbe leider überhaupt nicht zufrieden. Ich hatte Mittel-Dunkelblondes Haar und wollte ein helleres Blond bekommen. Meine Haare sind jetzt aber leider kupferblond bis leicht orange. Ich mag persönlich mag rote/orange Haare gar nicht und bin sehr unglücklich. Werde versuchen einen Frisör zu finden der hier irgendwas retten kann. Notfalls sogar dunkel - alles besser als dieses kupfer-orange. Da wollte man sparen und zahlt nun drauf weil der Frisörbesuch zusätzliches Geld und vor allem auch wieder Zeit kostet. Schade 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatrin A. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Needs AdjustedIf you can look up the first order there were two colors in it, I think if the color was in between those two colors it may be perfect. The last order was too dark. Also when I’m out in the sun I get red and blond highlights naturally, maybe helpful to know. Thank you so much! I did upload a newer photo. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichele - Thank you for your feedback! Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further. Keep an eye on your inbox for more details. |
Where’s the copper?Barely any copper at all. Looks mainly dark blonde. Nothing like the beautiful dark blonde copper golden color 7.43 I chose. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMisty - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Prefect colorBeautiful color with great color match, shine and softness! Love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom Color SetI have been using this color set for a couple of years and have been pleased with my order. It is easy to follow the directions and use. My consultant is very helpful when I want to change my hair color. I love using this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |