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Color Set
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67'758 Avis clients vérifiés |
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Haargefühl ist gut Farbergebnis schlechtDie Farbe hat meine Haare verdunkelt statt aufzuhellen deshalb bin ich enttäuscht vor allem die Haare hinten und innen sind verstärkt dunkel geworden. Das Haargefühl ist besser als andere Colorationen mehr gepflegt 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGülay K. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Fade/GraysThe color was spot on. It did fade quicker than I thought it would. Plus it didn't cover the grays like I hoped it would. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudith- We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results with better gray coverage. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Great qualityLove the quality of color but it is still too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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An ok experienceI followed the instructions ended up with a little too much of a copper color in my crown than I was looking for. Overall not a bad experience. I had quit coloring my hair at home but saw this and thought I would try it one more time I'm not sure I will do it again? My hair has too much tendency to look reddish, I think I need to stick with my colorist. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Ammonia, overall colorThe quality of the color is good but this product has a very strong ammonia smell that I cannot deal with. I also pre-treated my difficult grays 15 minutes before coloring the rest of my hair and 30% of these strands did not take the color. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJeanne - We’re so sorry to hear that you were disappointed by the results and smell of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color not takingIt’s not so much of a bad review, it’s just that it didn’t take to my roots well enough. I’ve used another brand & it’s amazing. Yours cost way more but didn’t do the job. Not saying yours not good quality, it just didn’t give me what I want 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - We are sorry to hear that you were disappointed by the coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
color tirando a rojizo y canas no cubiertasHola, Habéis modificado el color, pero no en tono castaño. El color resultante es más rojizo y no pega nada conmigo, ya que queda artificial una raiz tan rojiza en mí. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMalén:- Gracias por escribirnos. Sentimos que tu color no hay sido como esperabas. Nos dará gusto trabajar contigo hasta lograr tu tono perfecto. Te acabamos de enviar un email. |
Didn’t cover my greyAbsolutely didn’t touch my grey. I don’t want to use this again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelly- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not likeI didn’t care for the product...it didn’t seem to cover the gray sufficiently but only darkened and dulled my natural hair color. Will not be reordering. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color not cover wellSmell amoniac to much Sorry dont like company 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGlenda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |