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Color Set
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67'758 Avis clients vérifiés |
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color was beautiful but--I loved the color. But it took out all the volume. I have fine hair and struggle to get volume. Use high end shampoos and conditioners to get a little lift. Useually coloring helps to add some volume but that's not the case with your product. My fine hair won't tease to get volume. Adding stylng product flattens it as well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our custom hair color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great repackaging, great coverageUnfortunately I ordered too dark a colour , Which i need to redo - I was a bit confused directions ,as it said to apply to roots only and not through the rest of my hair ,as this is my first time using the product, if i applied it to roots only my hair would be two entirly different colours 🤔 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not the right shadeIt is too warm for my complexion I had to go to a professional to get it fixed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not fully cover all grey hairFor some reason I wasn't able to get a good coverage of all my greys and need to reorder more product. Hopefully it was just a fluke. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStella - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorI had asked to have a new color, one that was lighter then my own. And I received the same color they I had last order 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The first shipment had leakedThe first shipment I received had leaked all over the inside of the box. I phoned customer service and they promptly replaced my order. Great job. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJean - Thank you for your feedback, I'm sorry to hear the first order arrived leaking but we are so happy to hear that was taken care of and you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Beautiful ColorI love the new shade. I was surprised that my color was nice from roots to tips. I have done my own coloring for a few years. This was easy. Thank you! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Happy 😁Very happy with my order. It work well and cover most of my grey hair, I love the kits it provide all material I need. Thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfekte HaarfarbeNachdem ich mit der ersten Haarmischung nicht ganz zufrieden war,hat mir eSalon ohne Kosten eine neu gemischte Farbe zugeschickt...diese ist jetzt perfekt und deshalb bekommt sie 5 Sterne!!! Außerdem gefällt mir an der Farbe,dass sie nicht so gewöhnlich aussieht, wie die aus den Drogerieläden 👍 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Better color than salonOMG! Vibrant &Radiant color beyond my ecpectation! It took more time with the 2 step process but the result/reward is well worth it. The key to perfection is to take your time and don't rush. Good things come in small packages and are worth the wait. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |