|
Color Set
|
67'758 Avis clients vérifiés |
|
Trier selon : |
|
Pretty good -- pretty easy -- mostly pretty hairI used for the first time -- had about 6 weeks of growth -- I am pretty grey/white in the crown and bangs area. The directions and application of the product was easy. I just think my roots could be a little more even with the rest of my hair color -- maybe the roots needed longer than 15 minutes??? Will reach out to eSalon to get some feedback before next application. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Healthy Beautiful ColorI've dyed my hair a ton in the past, I'm 33 and especially in my teen years I never liked my natural hair color. After a few recent years of cleansing my hair out and chopping off all the dead crusty hair, I finally had my natural color back. It felt great but the sun took the dark tones away. I came across eSalon randomly and decided to try it. I went for a dark plum type black. Immediately the next day I received a friendly voicemail about the color I chose. It was out of stock and when I called back and talked to a stylist I ended up saying they could choose what they thought would look best. That was one of the best choices I have made for my hair. It looks amazing and it feels healthy still! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Weekly RetreatThe color of the tube and the color of the print have very little contrast and is impossible to read. I cannot use a product without having readable instructions. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Need to be a shade darkerI wanted a shade darker than they sent me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDakota S. - Thank you for sending us your feedback. Upon reviewing your profile, I see that your colorist has already worked with you to resolve this concern. Please, let us know if there is anything else we can do to help! |
Sehr schlecht, wurde anstatt blond OrangeWurde anstatt blond orange. Niemand hat sich auf meine Beschwerde gemeldet. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsUlrike S. - Es tut uns unheimlich leid, dass Sie mit Ihrem Farbergebnis nicht zufrieden sind. Wir stehen fest hinter unserer Farbzufriedenheitsgarantie und möchten gern gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu verwirklichen. |
Did not cover greysGreys still visible. Won't use again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEmily E. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Was not enough to do all my hairRan out of product before I finished 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsGlenn N. - Thank you for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. We hope to continue helping you find hair perfection! |
Hair lossEverything was great except for one critical thing: my hair shed like crazy. At my age, I can't afford to lose additional hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJane J. - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We look forward to providing you with a product that will better suit your needs. Please, keep an eye on your inbox for more details. |
Color was way wrongMy color was way too dark. The bottle said light brown, but now all my gray is dark brown, and my natural is screaming with lots of red undertones. They included some ash in the light brown, as I specified that my hair is prone to red tones, but there was clearly not enough. Unfortunately, because all the salons are closed due to quarantine, I have to live with this color for a while until I dare to try to correct it. I had misgivings going into this given how everyone's level of experience with color is different, and this was exactly what I feared would happen. Thankfully, I don't have to go to work, but it's still quite upsetting. I will not be ordering again. **** I can't seem to find a link to discontinue my orders, so be aware they make it hard for you to stop. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSTACY R. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Our Color Experts have been in contact via email and will be happy to assist in this process. |
SatisfiedThis is the first time I’ve ordered hair color in the internet. I’m more than satisfied. The color was exactly as I described it. Actually, perfect! All the included items and directions are fool proof. I’ll be ordering again in 4 to 5 weeks. Thank you! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |