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Color Set
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67'758 Avis clients vérifiés |
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Great colour - a good matchThe instructions were easy to follow (although it is a messy process - I'm glad you stipulate doing the emulsion and rinse in the shower!) and the end result colour was exactly as I'd hoped. My hair felt a bit 'sticky' after rinsing, even though I rinsed for ages, but hopefully it will be fine next time I wash it. It's only been a few days so I can't comment on how well it lasts, but so far I'm vey happy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Root colorAfter all was said and done my roots were much lighter than the rest of my hair. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTammy S. - Thank you for sharing your feedback with us! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve this matter. Please let us know if you have any questions, we're always her to help! |
Brown Mahogany Red ColorMy hair was really black with gray around the edges,so the color took more around the edges and dark brown on the other parts of the hair. Looking to get a deep red color,auburn color. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Etwas zu dunkelDas Färben hat gut geklappt. Allerdings finde ich den Ton etwas zu dunkel. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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5 stars for excellent product but..I think the packaging could be a little more environmentally friendly. Sure we all love a nice presentation but I would have been happy with the product in one plain brown box. Just sayin' 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair too lightThe color that I received was too light. I had sent a photo but the colorist never called me to make any adjustments. I thought that was the purpose of using eSalon as a professional would look at the photo and make changes. No one contacted me. I am very disappointment with the results. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRosemary S. - Thank you for sharing your feedback. Upon reviewing your profile, we see that your colorist has already contacted you to resolve your concern. Please let us know if there is anything else we can do to help! |
Asked for lighter, but sent darkerI specifically asked for lighter, but was sent darker. I specifically said I had zero gray hair, but the directions said”to color gray hair.” I specifically asked for a follow up email, and got no email. Not impressed. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa D. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First color orderI wasn't pleased with the color I recieved it didn't do any of much of a change in my current color and didn't cover my grey at all 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChantel T. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals! Your colorist has been in contact via email and will be happy to assist in this process. We truly appreciate your feedback. |
Great idea but results were not thereIt was my first time trying esalon and I have to say I was very impressed with the packaging and the product was also branded very nicely. The whole concept was brilliant but unfortunately, the product quality wasn't there I was looking for some gray coverage so I chose a darker color than my natural one but it didn't successfully cover everything. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDaniela S. - We truly appreciate your feedback, thank you! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps. |
Verschwendung und keine Effekte sichtbarAnwendung ist ja ok, aber dafür dass man zwei verschiedene Farben anmischen soll, ist es auf Dauer zu viel an Farbe, die im Ausguss landet. Für nur den Ansatz hätte die Hälfte gereicht, ebenso für die Längen dann. Der Rest Farbe muss dann leider entsorgt werden. Das ist mehr als ärgerlich. Außerdem sehe ich keinen Unterschied zwischen Ansatz und Längen. Die Farben haben sich wohl dann vermischt, Effekte sind nicht sichtbar. Das finde ich sehr schade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia W. - Es tut uns so leid zu hören, dass wir Ihren Vorstellungen nicht gerecht werden konnten. Dennoch hoffen wir, dass Sie uns noch eine zweite Chance geben werden. Wir nehmen unsere Farbzufriedenheitsgarantie sehr ernst und würden uns gern mit Ihnen in Verbindung setzen, um daran zu arbeiten, Ihr Farberlebnis zu verbessern. |