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Color Set
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67'758 Avis clients vérifiés |
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My most recent color is my favorite formula so far!I’m wanting to touch up my roots at home due to Covid-19. I’ve had to try a few adjustments in the past but this last one darkest brown and 10V neutralizer has been the best color matching. Also, I do not want a permanent color and prefer Demi-permanent instead. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I got darker toneI loved absolutely everything about this kit. I even could dye my hair evenly (which is quite a challenge for me :))), but I got tone darker than I was before :((( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color matched but ...I was impressed with the color and how it matched my hair but after 3 weeks the gray is already showing through. I can make it 8 weeks with a hair color from the salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I like the color overall but...I like the color overall but the dark blonde turned out to have deep orange/red tones. I will connect with my colorist to see if we can work on the color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorI loved the over all color. But the roots still show and this time they have a light brown texture with grey in it. Overall it was ok and I going to try just one more time 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon M. - Thank you for your feedback! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Super darkYou ruined my hair, I had a 7, and you recommended a 6 for my dark natural color And now it is totally black. Horrible color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia P. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnsatisfiedI was under the impression that this color was "brown" with "purple highlights" but I was very wrong! There wasn't a glimpse of purple of any sort in my color & it didn't even color all my silver (Not grays lol) So I will not be reordering from your company...I'd rather let my silver come in & show my wisdom👩🏻🦳 Thank you for trying though! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeanna B. - Thank you for your feedback. We’re so sorry to hear that our color application did not meet up to your expectations, however we are pleased to know that you like the color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
High Hopes But Little resultsMy color was a cool blonde. It was applied as described. The processing of color looked good - very similar to salon, but the end result was very disappointing. My natural hair is very gray, almost white and the eSalon color had no impact on roots at all. Even with a 20 vol developer, no change, other than my hair felt a bit dryer. Sorry - As I said, high hopes, but did not work at all for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy C. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Quiero mi garantía de colorNo dio el color escogido, es muy oscuro 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Andreia: Gracias por escribirnos. Sentimos que tu color personalizado haya resultado más oscuro de lo que esperabas. Nos dará gusto revisar tu fórmula y ofrecerte una solución. Revisa tus emails, te acabamos de escribir. |
Not HappyColour was not at all my colour. My scalp developed itchy bumps after using this. Will not be ordering again. Have yet for them to follow up on their 100% guarantee! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoanne W. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |