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Color Set
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67'758 Avis clients vérifiés |
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Nice ColorColor looked natural but is too monotone; waiting desperately for my new mixture 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PERFECT EVERY TIME!Before I found E-Salon, I went to a professional salon three times for my color. It turned out absolutely horrible. I asked for a golden light brown with a hint of copper highlights, and my hair turned out to be pure orange. The next time I went another so-called pro and she made my hair a purplish-red.. another catastrophe! And, the next time I worked with a third so-called 'color expert' and this time my hair color turned out to be a deep burgundy. I just hated my hair. Even my doctor looked at me and said, 'What on earth did you do to your hair color?" That is when I decided to either go back to using color in a box which never worked well for me or to try E-Salon. I decided to give E-Salon a try. I have dyed my hair three times now using E-Salon's custom hair color. The first time I told my colorist I wanted to calm down the burgundy color and make it more coppery. It worked exactly right. The second time I asked for their lightest brown with a little golden hues in it. I got EXACTLY what I wanted! Well, today was the third time I used E-Salon color going with a repeat of my last order, and I love it even more this time than the last. I have learned a lot about hair coloring from E-Salon. Their instructions really are different than color in a box. When I do my final three to five minute rinse through my hair ends by combining the leftover color in the applicator with water, it really does blend the ends beautifully. This is a step I never did before and I really believe this is key to make my all over color blend so well. I cannot thank E-Salon colorists enough for their expertise and for always being here to help me if I need anything at all. I will always stay with E-Salon going forward!! I recommend them 100% !! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wish I had gotten the kit with clips and brushes.Great color, but I didn’t get a brush or clips. Kind of needed them. I can manage a bowl, but thought I’d get the whole kit. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Blood RedI love the way this product leaves my hair feeling. I just can't get the color red enough. I really wanted a vibrant red. This one was somewhat lighter but still looks like a lighter brownish purple... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Short lived coverageI was disappointed that my grey roots ended up lighter than the rest of my hair. After just two weeks the grey color went to light brown grey which was worse than the gray roots I started with. I found the ammonia to be overwhelming. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRuth C. - Thank you for your feedback. We can see that you have already been contacted by one of our Color Experts about this issue. Thank you so much for your patience. |
die Farben eigentlich ok aber die Kommunikation und service nicht in Ordnungdas was meine zweite Bestellung mit Farbänderung gewesen. Von mittelbraun gold kupfer auf Mittelbrauch asch. Da schickt man mir nur eine Tube Farbe, obwohl man weiss das ich sehr lange Haare habe. Als ich das Paket bekommen habe waren zwei Tuben und Entwickler, wo drauf stand 1 für Ansatz 2 für Farbe. Ich hatte aber noch einen Farbauffrischer und Tinte Rinse mitbestellt. Ich schrieb der Firma das der Farbauffrischer wohl fehlt. Aber da man erst nach 4 Wertagen eine Antwort bekommt habe ich meine Haare nach Anweisung gefärbt. Ansätze sind in Ordnung gewesen die Farbe hat mit gefallen aber an den Längen habe ich keinen Unterschied zu meiner vorherigen Haarfarbe gesehen. Doch einen Unterschied gab es, dass die Haare grünlich am schimmern waren. Daraufhin habe ich der Firma das geschildert. Ich habe dann auf meine erste mail eine Nachricht bekommen, dass mit der Lieferung alles in Ordnung sei und das die zweite Tube der Farbauffrischer ist. Auf meine Nachricht mit dem grünstich habe ich bis heute keine Nachricht bekommen. Also mein Fazit ist: 1. sehr schlechte Kommunikation. Auch bei Corona Zeiten können die Coloristen wenigestens auf die Nachrichten im Home office Antworten. 2. die coloristen sprechen schlecht Deutsch so das ich am Telefon mal dachte ob die mich wirklich auch verstanden hat. 3. Da wird nicht mitgedacht. Wenn man mit sehr langen Haaren eine Farbänderung haben möchte liegt es wohl auf der Hand, dass diejenige zwei Tuben Farbe braucht. Echt schade, aber dafür sind mir meine Nerven und meine Zeit zu schade. Werde eine andere Firma suchen. Im Internet habe ich gegen Grünstich Zitronensaft gelesen habe es angewandt ist ein wenig besser geworden. Jetzt warte ich das meine Friseurin wieder aufmacht. Grüsse Korkmaz Grüsse Korkmaz 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKorkmaz - Vielen Dank für Ihr Feedback. Sie haben wahrscheinlich bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Too Dark!I sent pics and looked at the pics online but the color was too dark. I normally purchase medium ash brown Clairol Root touch up for in between salon styling. But the esalon medium ash brown was DARK ASH brown. Very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeather L. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color match is spot on.I really like the color, the match is perfect. The packaging and tools are great, the shampoo/conditioner is great but I think that the gray coverage is not the best. I last colored 9 days ago and there are little grays re-emerging right along the front hair line right at my forehead. Additionally, the color seems quite drying. This isn't a huge issue as I can deep condition as needed but still an issue since I have used store bought box colors that actually improved the overall condition. If I could get that level of condition with this level of color I would never go to a salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelly P. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I like that I can color my hair whenever I want to.The color match is almost perfect. I do have an issue though; the color doesn’t cover my grey around the edges and it doesn’t last like salon color. Do I need a different type of color for better grey coverage? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeri S. - We appreciate your feedback. We are also glad to see that you had a chance to discuss the matter with our Color Team. Thank you for your patience. |
InadequateThis is the second time I’ve tried Esalon in the last six years. Both times I’ve wanted all over color and both times they only sent me root touchup color. My gray roots took the Esalon color for four days and then my gray was super obvious once again. Never again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsD. Hannon S. - We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. We hope that you’ll take a moment to tell us how we can improve. Don't forget, your Color Happiness means the world to us. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |