67'758 Avis clients vérifiés |
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Very good product for at home use.Very good product if you are unable to get to your salon. Very easy to use and true color. I would like a little shine and that would be my only criticism 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great cover grayI think next order I want change color Just did hair for first time today was easy and covered roots Next week going to us my highlights set 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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So far so goodI have some very resistant grays and it is now 3 weeks post color. The areas of colored gray have faded some but it is still colored. I am generally very happy with this. A little pricey but cheaper than the hair dresser. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color ist schön aber hålt nicht langeSchon nach 2 Wochen graue Haare zu sehen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIzabela P. - Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
SmellsWhen I read the information about the product, it mentioned a lot of good things and that it was free of lots of chemicals; when you open the color bottle, it smells a lot and as you are coloring your hair it smells pretty bad too 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Stubborn grayEven though I left it on longer than suggested because I have very stubborn gray, it still came out a lighter shade on my roots than the rest of my hair. It’s subtle but I can see the roots coloring vs the other color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No brushInstructions suggest a brush but none is provided 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Far too darkHad requested a lighter brown colourway and ended up with very dark, brown hair with red undertones. Really don't like red. I would like to say it doesn't really matter due to lockdown, but I am still working, and seeing people, social distancing... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Never receivedPlaced order March 25, order sent April 6 and I still haven’t received it. I understand todays times things may take a while but 16 days for within Europe seems a bit extreme. Another international purchase (different company) I made was here within a week. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa V. - We truly appreciate your feedback. We're also glad that you managed to discuss this matter with one of our Color Experts. Thank you so much for your patience. Please let us know if there is anything else we can do to help! |
Hair Root Coverage nice but didn't lastThe product was easy to use and the root color was a good match. Unfortunately the coverage was just ok and didn't last two weeks. I feel I wasted my money. I tried calling and left messages and no one got back to me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSuzanne - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |