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Color Set
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67'758 Avis clients vérifiés |
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Perfect for busy peopleI like just about everything about this service. The color is terrific, it lasts, and I like the kit that comes every time. What I don’t like is all the packaging. If there was a way to opt in for less packaging and just reuse the bottle and/or bowl rather than getting all the plastic each delivery, then I would rate 5 stars. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not good for mePlease cancell my order. I have MS I did color my hair it came pretty good but it was way too much for me to do got very tired. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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1st time n loved itLoved the way it turned out, and loved the detailed box with everything in it. I stopped the next auto order luckily. Why would I color my hair again in 3 weeks??? I didnt know I was on "auto color". I didn't sign up for another box in 3 weeks. That was so wrong, that I might find another online color place. But I love the color. It was great. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Vaya tela con la pan demiaHola. Quiero darme de baja en estos momentos q estamos padeciendo todos. Disculpe gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Supposed to be Light Brown (Cool Beige) but it turned out dark and red tintedMy natural hair color is medium brown. I wanted to go a little lighter with a cooler shade and chose the light brown (cool beige), but that is not the color that came out. Instead my hair color is darker, and slightly red. I thought the process of dying my hair was simple and straightforward. Just a little disappointed I didn't get the color I wanted. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmily - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I followed all the instructions that was given to me but did not cover my gray .I would like to cancel my future orders because I was not satisfied with the hair color at all since it did not cover my gray hair and my hair has two tone now. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHelen A. - We appreciate your feedback, and we are sorry to hear that we did not meet your gray coverage expectations. You will be contacted by our Color Team shortly. Thank you for your patience. |
Nicht gutMir hat diese Farbe nicht gefallen. Somit möchte ich keine mehr haben Mein Abo möchte ich sofort kündigen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsUschy S. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Es war okKomplett Haare färben war super Aber nach fast 2 Wochen wieder graue Haare da, ca 3 cm. Das bedeutet, dass ich alle 2 Wochen färben muss....das geht nicht. Dann habe ich zufällig bei Rossmann gefunden, Ansatzspray .... nur oben auf Mittelscheitel. Alles super 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBettina R. - Vielen Dank für Ihr Feedback. Sie haben wahrscheinlich bereits mit einem unserer Farbexperten zusammengearbeitet, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Darkened my hairI followed all of the directions. My color was supposed to be light golden brown. But it turned my hair dark brown and I personally dont see any gold tones in my hair at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth- We apologize for the delay in our reply to your review. We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Got exactly what I didn't wantMy roots are now red while the rest of my hair is beautiful blonde. I warned that my hair has a natural red to it and that's now what I've got. It's awful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrianna A. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |