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Color Set
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67'695 Avis clients vérifiés |
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Picture perfectI sent my colorist a picture of my hair and a picture of some fake hair I wanted to wear next week on my trip to New York. I can’t believe she got it exactly not close, not almost it is exactly what I asked for, picture perfect. Thank you thank you thank you 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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An adjustment by my colorist made all the difference!I’m so happy that I called to speak to my colorist I explained that my color was fading and not covering my gray around my face. She made a change to my developer and sent a replacement set. Needless to say, I am thrilled with my color again! I can’t thank all of you for your dedication and concern for my needs. Sincerely, Kathy Metz 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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eSalon is awesome.eSalon's professional colorist knew exactly what I needed when I needed to tweak my hair color. I've been a very happy customer for several years. I highly recommend them! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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First time trying eSalon’s custom hair colorI asked for a coppery red color. This first try of eSalon custom color did not give me the color I wanted. I used to be called “Carrot Top” because of my natural hair coloring. This is what I’d like to see with my next “custom color.”Come on team let’s get it right the next time! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarlene - We're truly sorry to hear that the outcome of your color application didn’t meet your expectations. At eSalon, we firmly believe in our Color Happiness Guarantee, and we’re here to help you achieve the hair color you desire. Please watch for an email from us regarding the next steps! Your feedback is very much appreciated. |
Great coverageEasy to use, a little goes a long way. Great coverage! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Great coverage. Poor hair conditionI’ve used box dye for years and thought I’d try esalon. Since using it my hair is in poor condition. Now my hair is knotty, tangles easily and my curl clumps are no longer fat and juicy. I’ve tried deep conditioning and a protein treatment with minimal results. This dye is the only new product in my routine. The coverage is amazing and, although darker than I expected, the colour is great. Such a shame 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHazel S. - Thank you for reaching out to us! We are so sorry to hear your hair is damaged after colouring. Our customer satisfaction is something we take seriously. We want to work with you to find a resolution and make sure you have a hassle-free service with us. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Won't Order AgainI love this company's hair color. It colors evenly and is easy to use. But as for there customer service is horrible. I can't get a simple question answered! Time to find another user friendly company that doesn't make you jump through hoops just to get simple question answered. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Toni, We’re truly sorry that our customer service did not meet your expectations. We take our clients' feedback to heart and continue to improve our products and eSalon experience each and every day. We hope to continue helping you find hair perfection! |
Amazing!I am so happy with my order! It arrived very quickly, personalized and packed beautifully. I wanted a color that would look 2 tones lighter than my natural color and that's exactly what I got! Even at the hairdresser's they were always getting it wrong making it look to dark. I would 100% recommend. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Love my custome colorExcellent grey coverage. So much healthier than a store-bought color. I look like I have been to a salon after using my custom hair color. The price is amazing. The color lasts longer than a salon color. With the directions, gloves, shampoo, conditioner, color protection for your hair line, and color-removing wipes for your skin. The color process is a breeze. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Terrible colourHad two before and it was great- my hair is practically black this time 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelly H. - Thank you for your feedback. We are so sorry to hear that your hair colour was darker than expected this time. Based on your profile, we see that you have already worked with one of our Colour Experts to resolve your concern. Please let us know if there is anything else we can do to help! |