67'625 Avis clients vérifiés |
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Wrong color and massive hair lossthis is an orange brown and looks like i have bleached roots and a massive ball of hair came out in the shower. Do not recommend 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Kristen, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Roots different colour to endsI went darker to get a more even look. I have been copper for years and wanted a more brunette tone but still with red undertones. My roots were a flat brown and ends a red undertone. I didn’t receive was I expected I guess 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNikita C. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
Felt like a semi-permanent dyeI’m on the phone to customer services trying to order a new hair dye as my greys came through about 2 weeks ago. I’m going to an important work meeting and wanted my hair to look nice and have tried calling customer services at 2.55pm. However after 5 minutes being on hold the call dropped and said the offices were closed. This is not good customer service, as I’ve specifically left work early to call someone to discuss this matter urgently!! Whilst the colour is now correct the length of time the dye has lasted is far from good. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKarlana D. - We appreciate your feedback here at eSalon! We are so sorry to hear that you had trouble reaching us by phone. Our Customer satisfaction is very important to us, and we want to ensure your experience is smooth and enjoyable. Please keep your eyes out for an email from your colourist soon. We'll be reaching out to you to make this right! |
Excellent color set!!I received rave reviews on the color! The entire application was seamless;) 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Perfection!This color is exactly what I wanted! The process was easy, a little messy but the results worth the clean up. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Sogar die Friseure sind begeistertIch habe seit Jahren die Haarfarbe von e-Salon. Manchmal ändere ich die Nuancen, je nach Lust und Laune. Letztens habe ich mir die Farbe beim Friseur auftragen lassen und die Angestellten waren vom Duft und dem Farbergebnis sehr überrascht. Wirklich äußerst empfehlenswert 🤩 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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So easy to use & hair came out great!This was my first time doing my own hair at home. I've always gone to the salon every 6 weeks. I decided to give it a try, found eSalon and was helped with my color. They were spot on, and I am loving my results. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Need Red Tint!! Please come back!!Love love love!! Been a customer for 20+ years! Color is always spot on and I’ve changed it many times over the years. But 1 concern…WHY IS RED TINT ALWAYS OUT OF STOCK??? I mix Red & Purple together sometimes, or just use one or the other. Please keep it in stock!! 4 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Tolle FarbeDie Haarfarbe besitzt eine hervorragende Grauabdeckung und einen satten Farbton. Die Haare sehen gesund und glänzend aus. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Schöne Far8Bin sehr zufrieden und werde weiter dabei bleiben 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |