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Color Set
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67'625 Verifizierte Kundenbewertungen |
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Ruined my HairThis harsh color absolutely ruined my hair. It was supposed to be medium brown and colored it so dark it is nearly black. It was so dark and stained everything in sight so I was worried and washed it out after less than 10 minutes, even though the instructions said 35 minutes. I will have to have it professionally corrected now and I am worried about the damage it will take to lighten hair this dark. Somehow it also took all of the shine out of my hair and made it look drab and dull. I have colored my own hair for years and have never had anything stain my shower instantly like this. There was something wrong with this mix. I would give negative stars if possible. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda- Thank you for reaching out! We are so sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
DisappointedI was looking forward to using my 2nd order of colour, especially as the 1st experience with colour from eSalon was amazing. I had requested a change to the colour which was done for me. I received 2 colour bottles, 1 for my roots and one for the lengths of my hair. Followed the instructions which are clear and easy to follow. The colour took to the lengths of my hair, but the roots didn't change At All. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenI'm so sorry to hear you were unhappy with your color adjustment results. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and we'll help you out! |
YuckThis color was okay The very first hair color I received from Esalon was very nice. The second and third were a messed up situation!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - We are so sorry that your last situation was not great. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gorgeous colorI am super pleased with everything about this product. The color and quality exceeded my expectations. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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AmazingGreat colour very natural, i found other makes of dye turned my hair a bit ginger but this is great very pleased will definitely be using this all the time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Exact color!The color is spot on! Thanks for helping me figure it out, you made it easy! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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RavieSuper résultat, je suis ravie , c’est exactement ce que je souhaiter. Merci à vous. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wonderful quality!I love this product and my hairdresser even complimented the condition of my hair after coloring! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The right colorThis color set is the best investment. I have my dream color and it's really affordable. Thank you eSalon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Stubborn GrayIn the pass i tried your product but i noticed that was not covering totally my gray and I stopped using it, I continued with the store brand but my hair was falling off a lot and I decided to go back to esalon. Now that I tried for the 2nd time, I notice my gray still not completely cover and I requested something more for stubborn gray. Im still waiting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRose - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |