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Color Set
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67'625 Avis clients vérifiés |
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Trier selon : |
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Still have brassy blondeCan’t seem to get rid of brassy hair color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Inaccurate color formulaI used to love my formula with eSalon, but this one was different. Not enough copper, too much blonde and it did not cover my grays well even though I saturated my roots! Very disappointed this time around. Does not even look like I colored it at all. I wanted it to look good because I have a beach vacation coming up in a week! 😒 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPeggy - We truly appreciate your feedback and so sorry to hear that your color did not have enough copper. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect shadePerfect shade only for me. All hair from roots to end have same colour. No irritating, odorless, does not stain. Hair it's soft and look gorgeous. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Pre-Color BalanceWie benutzt man das 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productLove the color and help I received from the stylists!!! Great product will keep ordering. New color came and it is awesome!! The darker shade still kept my color but my greys are covered and I love the color even better. Thank you to all the stylists I spoke with to get this perfect shade. Love the shine and the extra mile e salon offers!!!! Thank you for all your help. Dec 25 14 sur 14 personnes ont trouvé cet avis utile. Et vous ? |
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Damaged my hairThe chemicals dried and damaged my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNorma - We’re truly sorry to hear that you experienced some damage that could have been caused by our hair color. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. |
Unfortunately colour isn’t for meColour didn’t take on greys again and hair is washed out looking would much prefer a gold based brown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanielle - We are sorry to hear that you were disappointed by the grey coverage again. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you. We appreciate your feedback and the opportunity for us to make it right! |
Nice colorI liked this color a lot. It made my hair so soft and shiny. The color is a nice ash brown and looks rich. 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Good coverageThe colour covers my greys and had good coverage but this is not the colour I requested. Got no response from customer service when I contacted them. Very Disappointed. i feel like they have me a colour they wanted rather than what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVykki - We're truly sorry to hear that your color was not the one you'd requested. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not even remotely the color it says it will beI have brown hair and wanted a rich copper, it showed me that with my current color I could get that with their specific formula. Not only is it not even remotely copper, it looks exactly like my hair before I dyed it. I followed all the instructions to the letter, so I’m bummed out because I was really looking forward to a change 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |