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No me gustó como me quedo me quemo el cuelloNo sé si fue la primera vez esperaré el próximo pedido y si no me gusta lo voy a cancelar muchas 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Antonieta: Gracias por escribirnos. Sentimos que hayas tenido ciertas molestias tras haber utilizado nuestro producto. Revisaremos tu fórmula y te daremos una solución. Te hemos escrito un email. |
Made my roots brassyHair is destroyer hoping salon can fix it once they reopen. Wish I’d never tampered with it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
gray coverageGood afternoon: The product covered my gray hair a bit better than box color. However, the coverage was not that great. It helped camouflage the gray somewhat better. Thank you. Regards, JW 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not worth itI was really excited to receive my colour and was looking to achieve a light ash blonde root. The colour was not what i requested and made my hair even more golden. I would have saved money by getting a box dye from the shop as this was the same result. If you want to save money go to you chemist and buy dye or just go to a hair dresser. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicola M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Loved the color, not the fade!I chose a color and the stylist adjusted the color, so I went with their suggestion. I actually LOVED the color after I immediately colored my hair. It lasted about two weeks and then lightened so much it was maddening! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLacy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just not workingSorry but the formula is not lifting my root and as a result my hair is a medium dark brown. I can no longer continue using your brand. Please cancel and confirm any future orders 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAllison - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I ordered one color and the result was anotherMy order was about blue tone and when I used it my hair turn on some clear brown or chestnut. My nature color is black and never ever I wanted a brown or chestnut color because i don't like it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMIldrey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way different than expectedMy hair came out WAY too dark. It seems nearly black. My natural color is light brown to dark blonde. I was sent a shade of dark brown. This was definitely not what I was expecting when I normally dye it a light copper mahogany. Now I need to figure out how to fix it. I was looking more for a light shade of copper red blonde. I am hoping in a few weeks that the color will fade some. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very satisfiedI’ve been getting my hair done at salons for years. With being stuck in quarantine I needed an alternative. I ordered from esalon and honestly had a better experience than going to my salon. My scalp is always itchy after going to get my hair done. Not only was the color great and much more cost effective, but i did not have the reaction on my scalp like at the salon. Very happy! 17 sur 18 personnes ont trouvé cet avis utile. Et vous ? |
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MagaliMe Encanto!! Estoy contenta, primera vez que un tinte me cubre las canas y el color se ve parejo en todo mi cabello. Estoy feluz😊😊👍 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |