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Color Set
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67'740 Avis clients vérifiés |
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Trier selon : |
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Turned my hair orange$400 later and I finally look “normal”. As a blonde in quarantine I got desperate and ordered from esalon hoping to bridge the gap until Salons reopened. This proved to be a very $$ mistake. Dye is NOT meant for blondes. I typically highlight. I ended up with a brassy orange mess. Esalon offered to send a toner but since it took 3 weeks to ship the color due to the pandemic I wasn’t willing to wait. They refunded my purchase - so customer service was good. That was the only good thing. I went to local beauty supply and tried toner. A little improved but still Orange. Luckily I was able to get into a salon in a neighboring state to correct the mess. Let me tell you color correction is not joke and very $$. Blondes: don’t try this at home. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTabatha - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Highly recommend a stronger color formula to lift root growth for all over colorThe process of application was simple & quick, which was great. My issue now is that my roots are a completely different color than the rest of my hair, appearing orange and unbalanced. I highly suggest working with the customers on a formula and/or process that will lift the color of the roots prior to application to blend with the rest of the color formula once rinsed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Doesn’t cover white hairTried for the 3rd time, but unfortunately it didn’t work for me. I followed the instructions and use salon brand shampoo and still didn’t a couple days later the grays started showing. I’m much happier with Sally’s beauty products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Gray showing after one wash, color fades quickly.Initially, my gray looked as if it was covered. I washed my hair x1 and gray was showing again. My color continued to fade with each wash. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarj - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t work.It didn’t cover my white hair, which it’s not that much. Smells very strong also. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnabelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AmmoniaToo much ammonia. Smell is overwhelming. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
Easy to use!I never colored my own hair - this was easy to use and the colorist did a great job preparing the perfect color! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Mi colorMe gusto mucho el resultado 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorLuv the product....my hair is shiny! If u want any changes just call! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice setI am one of those happy customers for now. It is my second order and plan to keep going as long as I can. The set is nicely presented and you receive everything you need for your color as well as instructions. It is well thought and customer centered. I like the color I chose and I think (not that I am an expert) that it is a good quality product. Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |