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Color Set
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67'625 Avis clients vérifiés |
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AwfulPlease don’t waste your money. This is probably one of the worst hair dyes I’ve used. The bottles aren’t big enough to do your full head, the dye itself sets on your hair so it’s impossible to massage/ distribute evenly through the hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBecca Davies D. - Thank you for your feedback. We are so sorry to hear that your experience was not all it should have been. Based on your profile, we see that you have already worked with one of our agents to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color and they didn't fix itIt was not the right color and I asked for it to be redone and they said they would but never sent it and are now sending another order of the wrong color and charging me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatrina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. |
Produkt ist prima - Geschäftspraxis weniger!Ich habe den eSalon über eine Online-Promotion entdeckt und zu Sonderkonditionen ausprobiert. Eine Einzelbestellung (ist sehr klar und einfach gekennzeichnet auf der Webseite, keine Missverständnisse möglich - Super, dachte ich...) aufgegeben und bestätigt bekommen. Produkt kam zügig, hübsch verpackt mit allem was man braucht. Sehr nett. ABER einige Wochen später bekomme ich eine Email und zeitgleiche Paypal-Abbuchung (die ich NICHT authorisiert hatte): "blablabla, Abo!". Als ich mich telefonisch beschwerte wurde das Geld sofort zurückgebucht, ohne Diskussion - aber mir die Schuld zugeschoben. Miese Masche, egal wie gut das Produkt ist, NIE WIEDER! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Didn't like the colorI didn't like the color but have worked with the color specialist to get a different color blend. I will update after the new color arrives. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica- We truly appreciate your feedback! We're so sorry to hear you weren't a fan on the color but to hear that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Exactly what I want thankVery nice 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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DisappointedUnfortunately the product did not cover the grey hairs, which was my main concern 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsI'm so sorry to hear you were unhappy with your color. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and our colorist team will help you out! |
Perfect!This mix is wonderful. Covers grey, vibrant and shiny and hair full of volume! Thank you so much. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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gray coverageIt did not cover gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErin- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
PerfektBis jetzt zu 100% zufrieden. Vielen Dank. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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AppalledI am absolutely appalled by this dye! My ‘medium ash brown’ dye turned black, I’ve washed my hair 6 times in an attempt to fade it and now it is patchy and has chunks of black and chunks of a reddish brown. I’ve been home dying my hair for years and this is the worst dye I have ever used and will need a professional to sort! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsI'm so sorry to hear you were unhappy with your color. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and our colorist team will help you out! |