67'740 Avis clients vérifiés |
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Tough on hairStuff smells like the stuff my mom used in the 90's. I was overwhelmed. Burn my hair and broke some off. I have a lot thinner hair now. Color was not the choice i picked. The stylist lightened it... which means it was made to be too light and now I look like strawberry short cake. Never again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathryn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It's not worth itJust not worth it. Roots appearing within 2 weeks. I'd like to cancel my membership. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hasn’t arrivedMy order was shipped a month ago and still hasn’t arrived! I’ve had to skip my auto shipment bc according to tracking, it hasn’t even made it past the border! Very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaire - We are so sorry you have not received your last eSalon order! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Amazing colourI've coloured my hair for years, salon and shop brought, but colour doesn't last. I'm amazed by esalon, my colour has lasted and covered my gray's, left my hair soft and shiny I definitely will be buying my hair colour from esalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSarah - We're so happy to hear that you're enjoying the Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Rave reviews on the color.I was a bit nervous in the beginning. There was no reason for concern. The process was easy, and the color is perfect. I wish I'd known about this years ago. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Made For You custom color. We look forward to the next opportunity to delight you! |
The colour is perfect!As a redhead I worry about the colour of my hair, not an easy match. eSalon knocked it out of the park, even my mother commented on the great colour! Now that says a lot! Super easy instructions taped to my mirror and in no time at all my hair was looking and feeling great again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJill - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Couldn't be any betterThis is as good as my hair stylist would do. Pretty perfect! Thanks for the convenience of at home hair color without me looking like Lucille Ball! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Great colour and extras!Really impressed with the colour set and the little extras to help the process go smoothly. I will be ordering again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSiobhan - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Made For You custom color! We look forward to the next opportunity to delight you! |
Great coverageLoved my first kit. I have to admit, I was a little nervous about doing it because the kit had a color for my roots and a color for the rest of my hair, but the color turned out great! I loved the extras like the color guard, stain removing wipe, and the shampoo/conditioner. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelly - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Great Color SetI really like this color set. The color is very close to what I want. It covers grey extremely well. I feel that the color is gentle on my hair. All in all I recommend this set, I follow the directions and I am very happy with the results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPhyllis - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |