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Color Set
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67'610 Avis clients vérifiés |
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Doesn't cover rootsthe color was definitely pretty but much lighter than the photos and unfortunately my roots are still visible 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDaisy L. - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Product great, put on a flex plan i didnt agree tooNo fault with product, very impressed by product actually. What put me off this is that I was automatically put on a flex plan, and charged for a colour 2 weeks after I had received 1st colour set . Was completely shocked when seen it arrive in post, checked account, money taken . No emails about this flex plan, automatically applies when you place initial order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSile N. - We truly appreciate your feedback, and we are very sorry for the inconvenience regarding the Flex Plan. Upon reviewing your profile, we can see that you have already worked with one of our agents to resolve your concern. Please let us know if there is anything else we can do to help. |
My hair looked great!The color my stylist chose was perfect. And it wasn't an easy "lift". Great job! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Ruined my HairThis harsh color absolutely ruined my hair. It was supposed to be medium brown and colored it so dark it is nearly black. It was so dark and stained everything in sight so I was worried and washed it out after less than 10 minutes, even though the instructions said 35 minutes. I will have to have it professionally corrected now and I am worried about the damage it will take to lighten hair this dark. Somehow it also took all of the shine out of my hair and made it look drab and dull. I have colored my own hair for years and have never had anything stain my shower instantly like this. There was something wrong with this mix. I would give negative stars if possible. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda- Thank you for reaching out! We are so sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
BegeistertIch habe das erste Mal bestellt und bin wirklich sehr zufrieden mit den Produkten und deren Qualität. Die Anleitung auch auch die Pflege sind super beschrieben und machen den färbeprozess einfach 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DisappointedI was looking forward to using my 2nd order of colour, especially as the 1st experience with colour from eSalon was amazing. I had requested a change to the colour which was done for me. I received 2 colour bottles, 1 for my roots and one for the lengths of my hair. Followed the instructions which are clear and easy to follow. The colour took to the lengths of my hair, but the roots didn't change At All. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsI'm so sorry to hear you were unhappy with your color adjustment results. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and we'll help you out! |
YuckThis color was okay The very first hair color I received from Esalon was very nice. The second and third were a messed up situation!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn - We are so sorry that your last situation was not great. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gorgeous colorI am super pleased with everything about this product. The color and quality exceeded my expectations. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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AmazingGreat colour very natural, i found other makes of dye turned my hair a bit ginger but this is great very pleased will definitely be using this all the time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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HaarfarbeIch nutze die Haarfarbe bereits seit einem Jahr und bin begeistert. Ich erhalte auch immer Komplimente zur Farbe. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |