67'695 Avis clients vérifiés |
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Still to brownMy roots were so dark I had to got to a salon and have them fix my hair because I gave this a try again ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not great - didn’t perform as well as box dyeGave me “hot roots” & didn’t cover my greys well despite following all instructions 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent coverageAmazing coverage/ colour. This was my first time using esalon and I have already recommend you to friends and family 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color Me Impressed!I'm one of those women that prefers my natural hair color. As a natural red head, I've always wanted to stay that way...and then 40 happened. My hair started doing the partial "turn white thing" we do at this age, which aged me about a decade. So to the salon I went...looking to only cover the gray and nothing more (I love when I color my hair and no one notices). For over 5 years, I tried numerous salons (in big cities and small) with the same results. The color was NEVER right. I'd get so irritated. The stylist would leave it on too long or get the color wrong all together and the first thing everybody would say after I left the salon was..."oh, you dyed your hair". UGH! I paid how much for that?! Then I stumbled upon eSalon one day after such a salon experience. I was desperate for something that would work! And I've been so amazed at the way my stylist has been able to hit the nail on the head with what I'm after. It's a learning curve (don't leave it on too long but gotta get those grays covered) but, once you get the hang of it, it's beyond worth it! I go to the salon now for a cut...and that's it. My color is the same every time I use the product. And I never hear "you dyed your hair"!! It's fantastic :))) I can't recommend this product enough!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LOVE my color!!!I wish I could send pics of how good this color looks on me!! So natural, so rich in tones and dimensional!! Not at all flat!! Love it! Thank you so much to my colorist who was assigned to make my color…I LOVE it!!! ❤️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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FailKeine Abdeckung der grauen Haare Haarfarbe nach 3 Wäschen heraus gewaschen Schade! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGudrun - Es tut uns sehr leid zu hören, dass Sie mit dem Ergebnis Ihrer Farbanwendung nicht zufrieden waren. Unsere eSalon Color Happiness Guarantee liegt uns sehr am Herzen, und wir setzen alles daran, gemeinsam mit Ihnen Ihr gewünschtes Farbergebnis zu erreichen. Bitte halten Sie Ausschau nach einer E-Mail von uns – dort finden Sie die nächsten Schritte. Vielen Dank für Ihr wertvolles Feedback! |
ScamPlease do not attempt to charge my card again because i haven't subscribed to a plan. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelisha- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shipping damageYou recently switched from USPS to Amazon for shipping. My box arrived broken and inside boxes were ripped. You might be saving a few dollars but…. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth- We’re truly sorry that your order arrived damaged. We take our clients' feedback to heart and continue to improve our service each and every day. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
color was far from what was expectedcolor sent was almost black when i have been buying a medium copper color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathryn - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Love the productGreat Packaging and loved the lay out and box contents, the colour was good and lasted well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |