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Colour is nice doesn’t cover greyPoor coverage. Less than 1 week and my grey is visible. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSuzanne V. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely cover the greys. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Incredible!!!This product and its customer care are exceptional!!! Not only do I LOVE my color, but the staff answered all of my emails within 24 hours with questions on how to use their products. They gave me their answers, plus there are video tutorials and my own set of instructions that come with my kit. This place is amazing!!! The amount of money saved rather than going to a salon is like 97%!!! Thank you for being awesome!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful color but doesn't cover all of my grays.The color is stunning. I love it. However, my gray hairs are actually white and about ten of them were not dyed at all. I followed all instructions, even the ones from the video for covering gray hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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KlasseDie Farbe entspricht genau meinen Vorstellungen sieht echt mega aus 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Farbe rötlichLeider ist die Farbe kaum deckend und sehr rötlich (obwohl ich Asch bestelle). Die vorherige Farbe war extrem dunkel, obwohl es eigentlich die gleiche Mischung ist. Aktuell bin ich sehr unzufrieden und habe das Abo beendet. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEs tut uns sehr leid, dass Sie mit dem Ergebnis Ihrer Farbbehandlung unzufrieden waren. Unsere eSalon-Zufriedenheitsgarantie ist uns ein wichtiges Anliegen, und wir unterstützen Sie gerne dabei, Ihre Farbwünsche zu erfüllen. Unsere Farbexperten haben Sie bereits per E-Mail kontaktiert und helfen Ihnen gerne weiter. |
Bestes ErgebnisNoch nie wurde mein Faebwunsch so gut getroffen, es ist alles dabei was man benötigt und die Farbe mehr als ausreichend! Ich bin total begeistert!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not the color I expectedMy hair was BRIGHT RED with this set. I had to purchase clarifier and green shampoo, it was embarrassing red. I then had to buy an ash light brown over it to calm down brassiness and red color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Loved the colourLoved the colour , so easy to do 100% have again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Colour match was spot onI had changed my colour slightly with a hairdresser, more like my natural hair colour. As a redhead many other brands just stick to certain shades which don’t have the nuances of my colour. At the salon they would mix the red with some blonde and I posted a pic of the colour I’d changed to and left a little message for the colourist and they got it perfect for me. Very grateful for that. It’s so easy to apply. I love that you get the two bottles as I always seem to run out due to the thickness of my hair. This extra bottle made such a difference. Great colour, easy application. You get all the instructions, the gloves, stain cream, stain remover, lovely shampoo and conditioner. The shampoo and conditioner remind me of Olaplex shampoos. Very luxurious. Highly recommend the eSalon colour and I know a few hairdresser who have their clients bring their colour into the salon and their hairdresser applies it for them. Every hairdresser I’ve spoken to who’s used it recommended it & rated it very highly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PleasedMy first time using e salon, I am over the moon with the colour, hopefully it will last 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |