67'726 Avis clients vérifiés |
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Medium brown mahogany turned very dark red.Every previous shipment I have received has,been spot on. This last shipment however turned out to be a very unnatural dark red. I was very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLucy- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very darkOrdered light brown with copper and a touch of mahogany ... the color came out very dark - way into medium brown, and it looks like dirty spoiled wine. That disgusting dirty shade of homemade wine. Nothing like the picture. This was such a waste of money . Never again. Thankfully color is semi- permanent so I am hoping it will wash out soon. And hair feels very unhealthy (before color my hair was amazing). This was such a waste of money . Hate it . Honestly box color is way better . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color matchI was super excited to get my set in. I have dyed my hair on my own multiple times so I figured this would be no different. As soon as I put the root touch up on I questioned the color. It had a red tint which keep in mind my roots were already natural without a color. My roots came out red !!!! Keep in mind my dye was set to be chocolate brown. Super disappointed and after this will not order again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeresa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nur dunkelDie Farbe deckt, aber kein Goldschimmer und viel zu dunkel 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichaela S. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
ExcelenteMagnifico, me quedo mi pelo uniforme y muy suave, me encanto 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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First time have coloured own hair!Never done own hair and found it good to use. Instructions clear and colour stayed overall. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Mahogany redLove the color that was blended for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My colourI will always use and recommend this colouring product. It's personalisation means a lot to me. The colour is never flat. It's multi layered and toned. I love it! It leaves my hair in better condition than it was before I coloured it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very happy with the resultGreat quality, fantastic coverage and also the exact color I was looking for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Everything includedI loved the boxing and design of all the equipment included. The directions were easy to follow. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |