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Color Set
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67'726 Avis clients vérifiés |
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The color is so natural looking!For years, my colorists have worked hard to tweak my formula to recreate my natural strawberry-blonde color with copper highlights but, when I wasn't able to see my colorist due to the Pandemic, I tried e-salon. I wasn't expecting to get the positive results that I did but, even from the first time using my custom color, my hair color ended up looked as good as when my colorist would do it. My husband, in fact, felt it looked better. Anyhow, so I can't say enough about how happy I am to find salon results in a do-it-yourself product. My only complaint is that the chemical smell can get quite strong when you're in the process of applying the color, so a well ventilated place for doing this is a must. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did the job wellI was unsure about buying another hair dye, I had completely grown out old dyes and had nearly a full head of grey hair. I had seen quite a few recommendations for esalon so thought I would give it a try, it was very easy to set up my profile, and add what I want, the package turned up very quickly, but I still waited a few days before using it as I was still unsure. I took the plunge today, the step by step instructions are easy to follow. Yes it got messy, but I was using soft black dye (as close to my natural pre grey as I'm going to get) the colour covered my grey really well (there was a lot of it) in certain light you can still see a little glimmer of grey but that makes the colour look more natural to me, there was plenty of dye to cover my thick hair, and some left over to do the after dye wash, I never had that with other dyes. The dye itself doesn't smell too strong, and the after shampoo and conditioner smell fantastic and left my hair feeling really soft and gave it a lovely soft shine I'm looking forward to getting my next one in 10 weeks, and will be recommending this company to my friends and family 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I love eSalonLast time I went to the salon, she missed up my hair color and charged me $160. I contacted eSalon team, They saved my life by sending me the right color to fix my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Colour lovelyI loved the colour and the shine. However the ammonia fumes were intensely overpowering 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Roots & EndsColor to dark. Don’t like it at all. I want to go back to my first order. I like that color much better. DID NOT ORDER A ROOT cover up. Not happy with this order 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoAnne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
sorryWas not what was expecting 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMartha- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color reviewI received and used my coloring product. I was not happy with the results. I would not purchase again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeresa- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color didnt workI colored over highlights, so I received filler AND color. I put it in and it looked awesome but as soon as I washed my hair, it all came out. My grays were showing and my roots are a different color from the rest of my hair which is orangey... and my roots are dark brown/black. I contacted customer service..... and they fixed my color and then charged me 41 bucks to send me new color and shampoo and conditioner I had on there. I'm kinda upset about that because they advertise that if you're not happy then its money back... which did not happen here. Instead they charge me more to fix my hair that there color messed up. Let's see if they fix this... and hopefully their color that I just paid for will fix my hair. Sad... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ich habe 2 monate immer noch waten ,meine beltellung ,ich habe noch nicht herhalich habe 2 monate immer noch warten ,noch nicht gekommen meine bestellung ,ich habe immer noch nicht herhaten keine respekt mit mir.ich bin wütend . warum kommt nicht? ICH HABE BEREITS BEZAHLT 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGelza S. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
The product is excellentThe product is excellent but beware: delivery of the product takes longer than it should. My order has been in postal limbo for over a week! My review would be 5 star if and when sealing is able to get the product delivered in a reasonable amount of time. My order was sent out on 7/24 and I’m STILL waiting. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura- We’re truly sorry that our shipping times did not meet your expectations. We take our clients' feedback to heart and continue to improve each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |