67'726 Avis clients vérifiés |
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Love the colorBut it only lasts a couple of washings! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color.Left my hair very soft and in great condition. I would have liked it a bit lighter, but so much better than drugstore color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing!Love the straight forward instructions. Really easy to follow. Just wish the bottle was bigger for people with a lot of hair. I ran out! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color but....I love the color ad ease of use. However, the main reason for coloring my hair was to cover my grays. The color was great for about a week but then the grays started to show again. It's not terrible by any means, but I was a bit disappointed that they resurfaced so soon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Total natürlichSieht total natürlich aus. Letztes Farbergebnis war nur leider nicht so schön gold-schimmernd. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GlovesNOW...For the second time there are NO gloves in the order!!! I had not heard a word earlier when it was missing one pair of gloves...but luckily we are in the Covid world and I had to use my emergency gloves. Very disappointing!!! This order is missing a pair of gloves... only one was included. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not for meI hate to say it but my hair is horrible. Its frizzier than normal and so much of it has fallen out i now have complete bald spots. Im sure this is a great product, just not for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good product poor shipping timeGreat product but it took several weeks to receive my 2nd order of my custom color. I need it about every 3 1/2 weeks to 4 weeks. It must have been lost in the mail. I did call after about 5 weeks and you sent me another box at no charge within about a week. I just can't wait that long so I canceled any orders for the future. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We’re truly sorry that the shipping of our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not HappyThis product turned my roots really light and it didn’t match the rest of my hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTiffany - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not ‘the best’!I first ordered in May. Answered the questionnaire. Wanted a lighter all over colour, To go with my older skin tone. I had never ordered before. For my $. I got sent a ‘touch up kit’ Touch up kit? To match what? ( Ihave big hair, Ross in the 80’s). I complained, sent not just written answers, but a picture Also. I was sent more of the same product, Then I used it. (Could not start sooner with those tiny bottles of product). Still thinking about what I thought of the product, When the next delivery came. WHAT? They keep your credit card on file. (I am sure, in the Small print, they have a clause). I did not want my money spent for me. I don’t think they give me a better product. My hair does not feel better. Save your money. It’s like signing up for encyclopedias in the 50’s Just keeps coming, a built in debt. It’s a scam. Don’t go there! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLizzie - We’re truly sorry to hear that you were disappointed by your experience and for our Hair Color not meeting your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |