67'726 Avis clients vérifiés |
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Nice productColor is great. Just what I wanted. The only reason I didn’t give 5 stars is because it fades quickly. My hair is dark. It fades to reddish, orangish and I don’t like that. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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dark blondNOW ON MY 4TH APPLICATION OF DARK BLOND AND I HAVE HAD GOOD RESULTS, BUT I FEEL THE COLOR NEEDS HIGHLIGHTS. UNFORTUNATELY ESALON NEVER HAS THE BALAYAGE IN STOCK AND YOU CAN'T PREORDER IT. AT LEAEST SAVE A CLIENTS REQUEST AND FULFILL IT WHEN THE PRODUCT IS AVAILABLE SO ONE DOSEN'T HAVE TO KEEP CALLING. FRUSTRATING! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Allergic ReactionHair color or developer is causing my entire scalp to itch horribly. I realized this was what caused the problem when I used my old hair color and developer and had no itching. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair ColorI really like the ease of doing my own hair color, but the past two times, it doesn’t seem to cover my gray as good or as long. I have been leaving the color on for 40 minutes instead of 30 minutes as suggested and that doesn’t work either. I am wondering if the formula has changed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not a happy customer.color was way too dark. Had to go to hair dresser to fix. Can't find way to cancel my auto ship. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudith - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover my gray. Very disappointed!I followed all of your instructions very carefully and the results were poor. Your product costs more than 3X what I paid for another popular brand purchased from my drugstore, and that product worked much better. I would like to cancel my future orders. Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Gray coverage just okayThis time around the color was much closer to what I was looking for. I just wish that my colorist had listened a bit more to what I was looking for the first time. I think that the pics may not have been taken into consideration and would rather have had the option to talk to my colorist on the phone to accurately describe what I was looking for. To just touch up my roots the one bottle seems to be okay but when I got my first color for my entire head 2 bottles was not enough. Again back to the pictures that clearly showed that my hair was almost to my hips. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStefanie- We’re truly sorry that your initial color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meUnfortunately, this kit was a bit too dark for what I needed. The correspondence with the colorist seemed spot on but the final result missed the mark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshley- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Dark blonde... Uh try dark brown almost blackSo yeah... This is so not ok.... Bb 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleI used this product thinking it would change my dark brown hair to this nice brown reddish color and it didn’t change my color at all. My hair is still dark brown and no where near the color I ordered!! I refuse to order any more 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWe’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |