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Color Set
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67'726 Avis clients vérifiés |
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Colour my greyGreat colour easy to use unfortunately 1 bottle not enough for long hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best color yetI really liked my last color. Very bummed that I had to cancel. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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OopsAll was well except...there was no brush to apply color with. I am not the most coordinated person and I've always had trouble covering the roots, especially in the front, around the temples. Last time, it was the best color application I've ever had, done by me or anyone else. This time, I had to use the bottle. I did get everything covered, but I made a mess. In the sink, on me, etc. I really need the brush. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Might need to add a bit brighter blonde...Feedback is... it looks a bit duller. Is it possible to do highlights... lighter around my face? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Unhappy, no worth itThe hair dye washes out after two washes and it doesn't cover grey hairs. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVeronica- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Bright orange from medium ash blondeI ordered medium ash blonde and ended up with vivid orange hair. It was the worst color I've ever used. I've had better results with the $2.97 box color. Never had so much orange with any hair color after 30+ years of coloring my own hair. Definitely my worst hair color purchase ever. $22 down the drain. I spent another $15 on professional toner trying to get the worst of the bright orange out. At least I'll be inside for most of the next few months 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not very long lastingThe dye does not seem to last long and looks very brassy quickly 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrent- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Faded too fastMy recent order seemed to have faded so much sooner this time. I only shampoo 2x/week and use color conserving gentle shampoo. This was only the second shampooing that I noticed the fading. Has the formula changed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Worst hair color!I dyed my hair with this customed hair color set and my hair burnt!!!!! This is so weird because I’m dying my hair every 3 weeks for 20 years and this has never happened to me before! That is my worst experience about dying hair until now and I don’t recommend this product to anything me AT ALL!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShabnam- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So sadI wanted eSalon to work for me. I asked them to please create the Color I wanted/needed. and they tried. I really believe they did. But each time I asked them to up the blonde in my color, the less blonde it got. So here I sit with mousy brownish hair. So Sad 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaya- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |