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Color Set
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67'726 Avis clients vérifiés |
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Trier selon : |
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Perfect color!I’m so impressed by eSalon! Their customer service is superb. They are so quick to respond, and they do an excellent job taking care of their customers and ensuring satisfaction. I had some trouble with “hot roots” my first color, so they adjusted my directions and sent me my next color completely free and it turned out AWESOME. I will be recommending eSalon to everyone! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color holdingSo far the color's holding up good. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gray coverageI have stubborn gray..especially in the finer strand . Gray coverage lasts 1 week 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Almost perfect.I loved this product ....except....my color was a teeny bit too dark. However I think if this is what I have to live with I will take it. Because of Covid-19 this year is the first year I have been coloring my own hair in about 10 years. I started with a different major mail order company (MR). Beautiful packaging, HORRIBLE SMELL. Their product smelled like cigarette ashes including their shampoo & conditioner. Then my hair turned from dark brown to a dull reddish color after a few weeks, I was pretty disappointed. I texted my stylist of almost 30 years and she told me she had heard raves about your product. Well I wish I would have started here. None of your products smelled bad & your shampoo & conditioner smell lovely. My hair color has remained the SAME color & not turned reddish or any sort of copper. It’s a beautiful DARK brown. As I said if this is all there is, then I will take it, I’m not a light brown hair color person, but this came out almost black on me. I don’t expect perfection from distance shopping, but in my limited experience this has been a wonderful product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair a little too darkI don't think this is for me. Although after the second time, I have seen some of the darker shades, I have seen too much of the lighter shades, Perhaps if my hair was a lighter color, it would be more noticeable. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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OrangeI am so incredibly disappointed with this color. The root and end colors were so different that you can visually see the difference. Both the roots and ends are very orange. The end color looks like a pumpkin. My son actually asked me if I did my hair for Halloween. This is not ok and I have no idea how to fix it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTrish - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color did not takeThe color was not even close to what was promised. I did everything exactly as directed and somehow my roots, which were done first, took zero color. The rest of my hair ended up black without any of the tint I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKira - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wantedMy hair did not really change color. It was orangey and I wanted an ash tone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFiras - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Me encantaNo tiene olor a amoniaco y me daja el pelo super, el color tiene mas duracion y me deja el pelo muy suave. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Very pleased with the result of the colourMy daughter helped me with the Colouring and we were both very pleased/ impressed with the result. Thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |