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SALUDOS. NO ME GUSTÓ EL RESULTADO...ACABO DE TEÑIR MI CABELLO Y NO ME CUBRIÓ LAS CANAS. ENVIÉ FOTO DEL RESULTADO. EL SHAMPOO Y CONDITIONER ME DEJAN EL CABELLO RESECO. PARECE QUE NO SON PARA MI TIPO DE CABELLO. NO LO VOY A USAR MÁS NO ME GUSTÓ EL RESULTADO. MUCHAS GRACIAS... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Iris: Gracias por escribirnos. Sentimos que el color no haya cubierto tus canas. Nos gustará revisar tu fórmula para poder darte una solución. Por otro lado, sentimos que el champú y acondicionador te hayan dejado el pelo seco. Por favor, revisa tus emails, te acabamos de enviar un correo. |
Too DarkI wanted to cover the gray root on the color that I had. I selected the correct colors. Changes were made based on a very, very, very, old photo that was still in the system. Please brighten up my look to match the current pictures I've sent. I also want to add back in the highlights that were covered up by the last color treatment received from e-salon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
To much moneytold the price is going to change... I want to cancel everything 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngelo- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Kept me covered in covid and beyond.Thank you for your wonderful product. I have recommend it to my girlfriends while the salons are functioning like speakeasys in prohibition era. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is PerfectLoved the color and how easy it was to apply. The How-To videos really help. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!The color is perfect and hasn't dulled! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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awesomeawesome color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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BeautifulSo easy... Made changes and it was so easy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is great.Finally perfect for my fall look i was wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My hair has never looked betterAfter many years of professional color, I think my hair looks better than ever. The color is perfect and my hair is very shiny. Everything I needed was in the package and the instructions and video were very helpful. This is a great, safe alternative to going to a salon, and at a very reasonable price. You are the best. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |