67'726 Avis clients vérifiés |
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New hair colorI just came back to esalon & have a color change. I love it . No more salon for me. Thank you esalon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not covering my grays enough and also too warmHi! So I’m a cool complexion and this color is more for a warm! Also I want to change the color to more of a high lift blonde! It can have some strawberry blonde to it. Maybe there’s a high lift strawberry blonde that’s not brassy? And it would still need to be for a cool complexion. I’m sticking with y’all until we get the perfect color and beyond! You’re my favorite hair care company. So don’t worry if we don’t get it right the first hundred times k. We will figure out a perfect color for me eventually. I’m just learning what I like. Definitely does have to have really good gray coverage! I need to hide these grays 😂 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHolly- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The Color is PerfectI have very tough gray hair to color. This time I washed my hair and let the shampoo sit on it for 5 minutes, then I rinsed it and dried it. I put the color on the roots for 5-7 minutes and then put the color on the rest of my hair. The color was perfect and it has not lightened up over time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ComentariosMuy lindo pero lo quiero mas claro 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Still too darkI prefer more of a “bleach” blond look - wish I could send a pic 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wantedThe kit was nice and well organized , easy to use but not the color I wanted. I chose darkest dark brown but wanted a rich tone. I got a color that’s much lighter then I wanted, it’s so red ! I wanted rich but this is extreme. I hope the 100% guarantee is a real thing cause I’m not happy. I’ve been holding off dying my hair and thought I’d spend extra And get Esalon but I’d probably have been happier with a superstore box dye. I really wanted to like this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color still too darkThird try and the color is still too dark. I'm not sure what's the problem. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJb - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tone/ overall color nice but flat no dimensionI liked the tone of this one and it wasn't as brassy, but it still looks really flat to me. Also only coloring the roots have made my bottom of my hair much lighter than the roots. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Copper undertones instead of light brown to dark blondeMy hair naturally has golden undertones with a bit of copper mixed in and I like that, but the way things went, I lost all the golden undertones to reddish copper and got no lightening of my hair. I am deeply disappointed and don't like giving reviews but after crying about the end result, I didn't feel like I had any choice. My hair is too long to just cut it and grow out again and too dark to just dye over so I'm stuck and it feels horrible. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlicia W. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancel all ordersNot happy at all. The color did not take correctly. Hair is all kinds of shades and my natural light brown hair with a little gray, did not color at all. The highlights in my hair pick up some color although not full coverage. My hair is a mess. I followed instructions to a tee. Box treatments from the stores work, don't waste your time and money on this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeresa- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |