67'726 Avis clients vérifiés |
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Did not change my hair color at allI requested a custom color that would lighten my hair and the formula I got did not change my color at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrooke - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at all what was requested and sentI recently went to a salon and paid $200 +to remove black from my hair. Wanting to even out the color and after all the questions light brown is what was sent. Well I am pretty much back to black, came out extremely dark. So disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not ImpressedThe color was much lighter than portrayed on the site. Also, I followed the instructions exactly, and have a lot of experience with coloring my own hair, and even still, my grey did not cover. I even left it on a bit longer for good measure. Now I have to buy the drug store stuff to touch up my touch up. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great customer serviceI want to thank your color specialist Noel. My first experience was disasterous, color was to dark and didn't cover the gray my hair was dry like straw. I called and Noel really listened and heard my frustrations...she explained her process of lifting my color and a new processing time! I am delighted with the results and thank you for all your time and expertise. I definitely recommend you to my family and friends! 181 sur 197 personnes ont trouvé cet avis utile. Et vous ? |
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Salon Quality ColourI've purchased a colour set 3 times over the last few months. Last time I wanted a slight change so explained in a message. The colour was adapted slightly however was really great and what I wanted. The coverage is fantastic, it goes on with ease but do follow the instructions. My hair looks shiny and healthy and the colour is not flat. In fact it looks like I've had lots of different blond highlights through it. I'm really pleased I gave it a go. It is more expensive than box colour but I do think there is a clear difference in quality. Plus the frequency with which I need to dye my hair seems to have lessened. 64 sur 76 personnes ont trouvé cet avis utile. Et vous ? |
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Love my colorHave been loving my color. I love how easy and affordable this is to get my color at home and do this on my own. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color all the time!Consistent, easy and convenient. Great product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome ProductThis makes keeping your color fresh without paying the expensive prices at a salon. Love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love this product.Received it right on time and it is great. Professional quality product, super easy to use. And I love that they special mix your own color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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easy to use. great valueeasy to use, I got high quality colour and the results I wanted 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |