67'726 Avis clients vérifiés |
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AmazingPerfect color and great coverage. I tried another "auto ship" brand and color was way too dark, they tried again but still it was a no go...flat color, no dimension so I gave up. I found your product and carefully read reviews and watched video of an online stylists "critique ". I decided to try...will continue it is perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent as usual!Love my color. Every time I tweak it, due to the changing seasons, it’s perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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New FormulaI just received my new formula and did my roots today, I absolutely LOVE it. thank you so much for working with me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GreatMy red is bright and hair very healthy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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amazing product !!product is amazing !! one thing i wish is that you could change your color all together if you want to try something new 💗 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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So heartbrokenAfter allll this time! All was great until this last color set, I don’t know what changed but something must have because it did not cover my greys and my roots seem to have a hint of reddish. Hoping this was a one time glitch because Ive been a long time customer now and want to continue to be. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorMy hair hair color turns my hair brown after a few days, which my color should be black with blue tint. I really like their shampoo and conditioner tho. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Get Demi-permanent so you can adjustMy original color is medium to light auburn. Did the whole set up, even sent pictures in natural light to show. When my color came I was so excited and it came in light-brown/red. Thank god I got a Demi-permanent color so it’ll wash out because it is soooo dark. The darkest auburn ever! Very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmber - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too lightToo light. Still have the one coloring kit. Two were sent. Just too light. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachael - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CancelarQuiero cancelar.mi pedido el tinte me da alergia y me doy caspa 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaribel- Lamentamos mucho saber que experimentó una reacción alérgica que podría haber sido causada por nuestro color de cabello. En casos raros, uno puede desarrollar sensibilidad al color del cabello con el tiempo. Nos hemos comunicado con usted por correo electrónico para brindarle más detalles sobre los próximos pasos y cómo podemos ayudarlo a resolverlo. En el futuro, recomendamos realizar una prueba de alergia cutánea 48 horas antes de cada aplicación de color. Las instrucciones para la prueba de alergia cutánea se incluyen en nuestra guía de uso y seguridad del producto con cada pedido de color de cabello. En nombre de la familia eSalon, le deseamos una rápida recuperación. |