67'726 Avis clients vérifiés |
|
Trier selon : |
|
still not pleased...Still not happy with the product. Gray is back after only 2 washings. and YES I use a color shampoo. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Missing gloveIt was packaged nicely I open the gloves started on my roots, went to start step two and only one glove was left. The color was okay but didn’t match the color pictured 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKimberlee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover grey hairDid not cover greys 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMolly- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
White hair still visibleI was excited to use what i purchased and followed the instructions carefully but got disappointed as my white hair is still visible. Really disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKhatryna C. - We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutamente enamoradaEl color me quedo perfecto. Me encanto 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
Not going back to the drugstore!!Love my color. Particularly love the shampoo and conditioner. How can I get more? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Perfect!The colorist adjusted it for the 3rd time and it is perfect! Looks and feels great. I love it. She really listened to what I wanted. Thanks!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
After the adjustmentI love the latest adjustment! It’s exactly what I wanted. I’m glad I stuck it out! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Best hair color everLoved the easy kit. Color was amazing! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Must buyI was unsure how this would work but without a doubt the best product. I won’t be going back to the salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |