67'726 Avis clients vérifiés |
|
Trier selon : |
|
More staying power then a shop bough boxMuch better then a box joby from my local supermarket. A lot stronger and defo sorts the greys. Ok can’t capture baby hairs but covers the grey the set is perfect. Love my colour. Stopped getting saloon coloured hair save at least £30 every 5 weeks. Major win. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Beautiful color!I love how shiny and soft it made my hair! The instructions were really easy to follow. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Perfect color......Decided to try this at home esalon with some speculation.....I am no longer skeptical!!!!!! The color was a change from my damaged blonde over processed hair....I went with a copper red and it couldn't be more perfect!!!!! The team at esalon reached out to me and instructed me on how to color my hair properly.....it was every bit as good as a salon without the expense!!!!!!!! It's when and where I want to do it!!!!!!!! So very impressed and very happy with my esalon experience!!!!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Best I've ever used!I received my first color kit and am thrilled with this product. It's easy to mix and apply (very creamy and doesn't drip). The color was exactly what I was hoping for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Wonderful color, excellent coverageI was very impressed with this kit, it included everything I needed to be successful. The color is beautiful and gave me excellent coverage. Since coloring, my hair as never looked or felt as good as it does now. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Fixing salon hair dyeI paid way too much for a salon visit only to be left unhappy with the color. I found esalon and after browsing the site several weeks looking at the different colors hoping to find one that I would be happy with and not pay a salon price. I finally made the purchase last week and have already colored my hair. I am in love with the color and couldn't be happier with the purchase. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Worked - and I don't have a covid crown anymore.At first I wasn't sure, but looking back at what I ordered (lightest blonde in the kit) and the result of my roots - it definitely did a good job and blended in. I had a friend actually do the root painting, and she did a great job. Honestly, Have someone else you trust do it. My only disappointment was that I really like a really light blond = almost bleached, but I would need a different product all together to accomplish this. Overall the experience was solid and the product I ordered was also solid. I do wonder if I left it on for longer than the 15 minutes recommended if I would have gotten just a bit lighter, a bit more blending, so I'm going to reach out to one of the colorists to get their recommendations on next time. Products as ordered - the directions were straight forward - be sure to follow the recommendations. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
GraysDid not cover my gray hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNora- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Blonde not blondeI ordered the kit based on all the amazing reviews. I wonder are they heavily censored? My hair is basically the same colour. Upside is that it’s not Orange, which has been my previous home hair dying experience, but it’s also not any blonder. Heading back into lockdown with GIANT roots! Sigh 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLisa M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor Customer ServiceThis company set me up for an autoship that I did not request and there is no where on their site where you can cancel your account 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEllen- Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |