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Color Set
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67'726 Avis clients vérifiés |
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BestThis one is your best yet!! No problems whatsoever. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsConnie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
GreatGreat color. Great results 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDoris - Thanks so much for your feedback! We are so very happy to hear that you are loving the results of your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Happy with my color and the customer service I received.This is my third package from eSalon. I was not pleased with the adjustment made in my second color, and the colorists were great about fixing the issue. I was given a kit to get my color back to what I wanted free of charge and am very happy with the results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LoveNever going to a salon again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color/grays came through pretty quickly.I LOVE the color, it's a perfect subtle violet tone. Maybe a little less red in the base for the next one because my hair naturally pulls red and goes red while fading. The grays did seem to come through pretty quickly, but I think that's something I'll have to deal with no matter what color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Is not covering my white rootsI’ve tried different thicknesses of application and kept it on as long as possible but I am pink at the part. I have loved the customer service at esalon but I am going back to the non virtual salon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Vonwegen Garantie! Arglistischer Betrug!Unzufriedenheit 1.Farbe ignoriert! Statt Geld zurück, 2.Lieferung! Nicht angenommen!Keine Rücksende Bestätigung!Infolge Inkasso! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusanne L. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20% sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir Ihnen behilflich sein können. Bitte behalten Sie Ihren Posteingang im Auge. |
I am leaving the esalon family.Unfortunately the grey came back within a couple of washings. Not acceptable. Please remove me from the deliveries and your products. Sorry, Alexandra 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnimpressedDidn't seem to change much. Three weeks later it has an orange tint. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKarla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrassyThe color turn brassy I have ashy highlights and the roots turn brassy after a few days :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMayra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |