67'726 Avis clients vérifiés |
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CanasNo me cubrió las canas, en menos de una semana comenzaron a aparecer 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Virginia: Gracias por escribirnos. Sentimos escuchar que la cobertura de canas de tu cabello no haya sido como esperabas. Nos encantará poder revisar tu fórmula para darte una solución. Por favor, revisa tus emails. |
Wrong colorsI wanted 🖤 with a 💜 under tone. So when I move in light it looks 💜. I must have confused myself upon choose the color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDavre- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color washed outMy hair is not the color I wanted. Never was, washed out immediately after. Severely disappointed, do not want anymore color if this is the case 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmber- We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Root ColorMy roots came out dark brown even though color said light blonde ash. Please stop orders 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTracey- We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not bad, not greatApplication was clear, was disappeared that there was not enough color to saturate all of my hair. I provide a description and image of my hair before. Color took more red at the root. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSamantha- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Practice makes perfect!3rd do it yourself kit. 3rd excellent result. More courageous to slap on formula liberally. White roots concealed! Lovely glowing gold colour. The suggested clipping hair into 4 sections does not work for short hair. Used a comb to lift hair to paint roots, more effective. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing!!So happy to be able to dye my hair at home and get salon results! My color kit was carefully customized to my specifications and they nailed it! It’s perfect & I’m able to have it auto shipped to my house! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!It looks completely natural. The color covered my grays and left my hair shiny. Will definitely be using eSalon from now on. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent color!Love, love, love this color (copper mahogany)! It’s gorgeous and has yet to noticeably fade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wonderful!Stephanie is amazing! She listened to what I wanted and delivered! I have been a salon color for many years - never had any luck coloring my own hair - until now! Thank you eSalon and Stephanie! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |