67'726 Avis clients vérifiés |
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Fantastic qualityLove the quality of the product and the results. The ease of ordering and the care of the esalon team in making sure I achieve the results I was looking for. Have recommended to several friends after only my first use. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LOVE!LOVE HIGHLY RECOMMEND!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great customer service & great products.I ordered what I thought was an ash blonde and after coloring there was almost no change to my hair color. The team worked with me to get another color out to me that was more of what I was looking for. Aside from the one order, I have been extremely happy with how my hair has turned out. These are high quality hair dyes and I will continue to buy! I love esalon!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love!This was my 3rd time using eSalon allover color. Each time it's getting easier for me to apply. It just keeps getting better! My hair looks beautiful. Healthy and rich in color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!Had my color adjusted. It’s perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not that great and not worth the money.I see that my old cream L’Oréal product works a little better and it seems more nourishing to my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Awesome product 👍The product is good and the shampoo and conditioner it’s smell so nice 👍 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRealina- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Lockdown lifesaverHas been great colour kit during lockdown when I can’t get to my normal salon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColourNot enough red tones too much brown but system so easy to use 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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2 different colours?Finally got round to doing my colour - not quite what I was expecting and not what I ordered (medium blonde.) The roots are now strawberry blonde and the ends are blue/green. I wanted to go slightly lighter than my natural dark blonde, which was shiny and healthy looking. I've now got dull khaki ends and dull strawberry roots. It looks awful and as I don't wish to make my hair any drier, I've go to wait until it fades. Luckily my hair is long so I can put it up and hide the really nasty bits. Customer service haven't even bothered to reply to my 2 emails after a week. Won't ever buy again. Certainly won't recommend. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |