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Color Set
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67'726 Avis clients vérifiés |
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Perfect color for meThank you so much for providing smooth color. Not brassy at all & excellent job coloring grays 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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HookedLove this product. The color is exactly what I hoped for. The support team was amazing 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!Boosted my confidence and gave my hair new life! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product for the priceThe color is a bit dark for me and the ammonia smell is strong but the product is well made and great for the price. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No cubre las canasNo me cubre las canas 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Ana: Sentimos que tu color no hay cubierto tus canas como esperabas. Estaremos encantados de poder revisar tu fórmula para darte una solución. |
Did not give expected resultsI only did a strand test, and I'm glad because this did not do what I asked for. My root and lengths are totally different colors - the root is mostly unchanged from my natural color and the lengths are still very very coppery. I can barely even see a difference between the strand I tested and the rest of my hair. Basically, I still have roots and look like I need to get my hair done again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleFried my hair, didn't color evenly n wasn't vibrant enough. Will not order again. Dont recommend. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not What I ExpectedI really wanted to color my whole head with a medium blonde color. I got one color for “roots only” and thought, ok, I was going to color it all? I called customer service and they helped with sending another color for the rest of my hair. Well my highlights really didn’t change at all, which was ok with me , but the roots are already gray again after only a few shampoos. Kinda bummed out that my hair really looks no different than before I started now. It’s only been a couple weeks too. Not sure if I’ll order again, but I need to color again like pronto, Christmas is coming and my hair is not photo ready y’all!!!☹️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarrie- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Recent color orderI applied the new color today to my roots. I am very disappointed that the coverage this time was very poor. I carefully followed the directions as I did the first time I used the line. That coverage was satisfactory enough. I wouldn’t think that by slightly adjusting the color it would result in poor coverage. I actually had a professionally trained stylist help me . After this experience I would look for a different product. Please advise 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Coverage and colorsThe first order I had ordered was great. I decided to go a little lighter not much. The color I received on my second order did not go well. The color was not lighter and it did not cover my grey hair which it did on my first order. Will not do that again. I will go somewhere else . It's a shame .. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |