67'726 Avis clients vérifiés |
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Very nice colourI ordered a dark brown hair to colour and it came with roots and ends products to correct my brassy hair and black roots. So it make an even colour throughout roots to ends I'm happy with the colour, the colourist was also quite good to listen, recommend and adjust the colour for me. I notice that the hair dye smell remains in my hair for a couple of washes (Is this normal?) but the hair dye itself washes out completely.The colour lasts quite good even on grey hair. The formula is nice it is not runny so it sticks to the hair and doesn't drop everywhere. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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sutable colorI've got two sets sutable to my hair. I am glad 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not what I wanted at all... againThis color is orangey brown. I wanted ashy/ cool. Ever since I have been trying to do business with e-salon, I don’t feel like my desired color is being taken seriously. I have said the same exact thing in each of my requests. “I like my gray” which should tell the colorist that I like cool tones. I also said that I did not want a drastic change when my gray grew in (a slight change is okay).The color I picked was a cooler tone however the colorist told me I should have a different color because the one I chose would pull warmer Or brassier tones. I am very unhappy with esalon at this point. I had to spend $200 to get my hair slightly corrected so my gray could grow out again the first time and it looks like I am going to have to do it again! Just so disappointing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LastingThe gray coverage is lasting longer then anything I have tried in the past. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Treated hairNot good at all. I also have asked you to unsubscribe me so that I do not receive emails from your. Please do this within 3 dsys 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichele - We’re so sorry to hear that you were disappointed by the results of your color application. We take our clients' feedback to heart and continue to improve our products each and every day. Please, check your inbox as well, we have emailed you further information regarding your account. |
Don't waste your moneyNo...just No 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Roots were very redGrey coverage was okay. New growth at roots came out very red even though directions were followed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJeanne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No me gustoEl tinte no me hizo cubrimiento de canas, a pesar de dejarlo más tiempo cómo fue su sugerencia 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Consuelo: Siento que no te haya gustado tu color. Nos encantará revisar tu fórmula para darte una solución. |
No fue lo que esperabaEL COLOR QUE PEDÍ SIEMPRE FUE MÁS COBRIZO QUE CASTAÑO, NUNCA HA LLEGADO ASÍ. EL PENÚLTIMO FUE COMPLETAMENTE NEGRO. Esperare por este y si no es el color deseado cancelaré esta cuenta, no lo compraré más. Gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Yris: Sentimos mucho que el color no haya sido como esperabas. Nos encantará poder revisar lo ocurrido para darte una solución. Por favor, revisa tus emails te acabamos de escribir. |
FIRST TIME USERI was a little nervous to use this. I have been going to a salon for a few years now & I didn't want to ruin what my stylist had done. With covid & not being able to go to the salon, I thought I'd give this a try based on the positive reviews. I'm glad I did. It was pretty easy and the color turned out great & didn't feel or look dried out like it can with some box dyes that I have tried in the past. I'm so glad I gave this a try. 35 sur 37 personnes ont trouvé cet avis utile. Et vous ? |