|
Color Set
|
67'726 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
TerribleThis product dried my hair out so bad! Would never use again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKatie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
New formulation beware!I have been loyal to esalon since I found my perfect chocolate brown color back in 2018. However I dyed my hair as usual today and it came out almost black! After some investigation I discovered that: 1.The formula has changed for some reason (I thought it was perfect before- always looked natural and never came out too dark). 2. My colorist changed the color formula without my knowledge or consent! This formula is one step darker than my last formulation, which was perfect. On top of that, the ends refresher now contains brown in it which turned my porous hair nearly black on the ends. I used to LOVE the ends refresher to tone my highlights and keep my hair looking naturally rich and dimensional. Now my hair color is flat and black. Reminds me a bad box dye job. Not cute. What happened!? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I understand there is a pandemic.I am extremely disappointed with the time it takes to ship. I used to get my orders within a couple of days NOW weeks very unhappy I think this is my last order!!!!!!!! 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenShari - We’re truly sorry that the shipping for our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Please keep an eye on your inbox for more details. |
Loved my new hair colorThe kit had everything I needed. It was effortless 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Love this product!I’ve been using this hair color product for 7 years now and I absolutely love it. I used to go to my hair stylist every 4 weeks to get my roots colored and that was very expensive. Esalon has saved me so much money and I now have the convenience to color at home. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
GreatI was nervous to home colour, especially as my hair was natural roots and light blonde high lights. I wanted overall dark blonde. The dye smells quite strong and it wasn't easy to dye the roots then the ends, but the end result was exactly what I wanted. Super happy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Au topCommande bien reçue La teinte est parfaitement en accord avec le résultat escompté Je ne vais plus chez le coiffeur pour ma couleur elle tient trois mois!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Loved itLoved it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great Coverage!I am so happy with my eSalon custom color. The color, gray coverage, and quality is terrific. I’ve been an avid salon goer until eSalon!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Spot onThe color was fantastic, I feel like the gray coverage was much better than what I had experienced with box color (which I have only done once) and even better than professional salon color as well. I loved the cape and I also really like the shampoo and conditioner for color treated hair, I like the smell and I think it helps keep the color from fading. I will keep using eSalon and skip the expensive salon color from now on! The directions were easy to follow and made the process simple and the results amazing!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |