67'726 Avis clients vérifiés |
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First time userLoved everything I purchased, instructions were so awesome since it has been almost 15 years since I colored my hair. Very professional like packaging, service etc. It was like you becoming your own stylist loved it. I will need to go without the violet tint because it kind of made my roots a little red not terribly noticeable but the product made my hair shine and rich looking. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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my colorist got it perfect this time i love itive ordered 4 times fine tuning as i went this order that i did last night was perfect this morning thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My Ideal Color on the First Try!!!!HOORAY!!!! For the first time in coloring my own hair, it is finally the color I wanted!!! I’m so happy!! I have tried other brands and couldn’t get the right color. This is the first time I have used eSalon. I love having my own personal colorist and such great guidelines to follow. Because of them I was able to choose a color that totally works for me. And if I ever need to tweak it, I have the resources right at hand with eSalon. Thank you so much!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color last longerMy personalized color is like salon quality. It also last long even though I shampoo daily. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love my colorMy first color set was not quite right, totally my fault. The corrected color was so perfect it made me cry. The new color was so perfect!! Thank you so much!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Coloring my hairWow, my stylist was spot on.She took the time to talk to me on the phone and explain step by step the process. She intuitively knew the look I was going for and when I was done it was just an excellent look my husband even commented. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColourMy god I dnt know where to start apart from saying I made the best decision in whole of my life joining yourself, my hair and the colour amazing, so soft so silky and the amount of compliments I receive its amazing. My hair was so wiry to clean pots with using supermarket brands . I love everything about yourself 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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TerribleMy hair turned bright red instead of dark blonde. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTerri - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The color set is fineIt's not the color that I'm unhappy with, it's the carrier, USPS, you use for shipping. It has been taking almost 3 weeks from the time it is shipped to get to me. I realize that they have been overwhelmed with deliveries but other carriers are much more efficient. I'm suggesting you change carriers. UPS would probably be better, or Fedex. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNew Maa - We’re truly sorry that our shipping method did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
colorRecientemente envié un mensaje y me dispuse a cancelar debido a que mi color recibido estaba muy oscuro me ofrecieron un pedido gratis con un color más claro pero he recibido un color más claro solamente para las raíces, no entiendo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVirginia- Gracias por sus comentarios sobre su color. ¡Aquí en eSalon, siempre nos esforzamos por mejorar y asegurarnos de que todos y cada uno de los clientes estén 100% satisfechos con su color! Lamentamos mucho saber que no hemos acertado con su color. Nuestros expertos en color le ha enviado un correo electrónico para resolverlo. ¡Agradecemos que se haya comunicado! |