|
Color Set
|
67'726 Avis clients vérifiés |
|
Trier selon : |
|
Excellent colorists!I love my new color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsChristy -Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great alternativeI loved my first kit and all of my add ons! I honestly can't wait for my second kit!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCorinne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Custom Color SeteSalon does a great job of matching a hair color that is so much better than any boxed one you can buy at the store. This is an almost perfect solution during this time of social distancing. I don't particularly like coloring my hair, but this product does work wonders for a do-it-your selfer. I love the shampoo and conditioner that comes in the box too. I would buy their shampoo and conditioner, but I use a shampoo that was recommended by a hairdresser that is for fine and thinning hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPatricia - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Loved my colorThanks E Salon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPatricia - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
PrettyI really like this color but it is more pink in my hair I wish it was more purple 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Natural lookingSo I naturally have red-copper colored hair. Started going white in spots. Went to Aveda salons twice and my hair came out wierd colors that do not exist in the real world. I like this color except it did not cover the white hairs and the I almost passed out from the ammonia smell in the shower even with the vents all going. The smell was SO strong. Yuck. Maybe my white haira are too course and hopeless. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBuffy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorI bought the suggested color which is a dark auburn based on what used to be my natural color. I enjoyed the packaging and personalized instruction but the color was off. It was a bit to magenta for my liking. I wish that I could just pick what I wanted and not given a range of what you thought I wanted. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKay - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Personalized productI like the packaging, it has my name on it. I immediately did the skin testing unfortunately bumps were formed in the testing area so i cannot color as advised in the kit. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsChristine - We’re truly sorry to hear that you experienced an reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. |
Fall outMy hair doesn't like this product. I like the color. My hair comes out in globs. I have thin hair already. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMichael - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Quality is goneI loved your products when I started with you, but each thing you have changed over the years has been in the wrong direction. The shampoo is no good the condition is worse. I was willing to go with gloves that were terrible but the product change you made on the color is the last straw. The product would not come out of the bottle and I had to shake it out in my all white bathroom. It was so thick and the bottle was so poor that I could get it out. Yes I did cut the tip off. I have never been in such a mess.Cancel my auto ship. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSarah- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |